Heller Ford

Purchased a vehicle on 6-20-20 (Saturday) when I test drove the vehicle I was told that it had not been through and been detailed. I made the purchase Saturday night around 5 pm or so and was told I coul drove the vehicle I was told that it had not been through and been detailed. I made the purchase Saturday night around 5 pm or so and was told I could pick it up Monday 6-22-20 at 1 pm. Monday at 1230 pm i showed up to pick up my purchase but was early so I sat in the gas station parking lot next store until 1pm and pick up my purchase. I noticed some tar like substance on my vehicle. The salesman reached out to me after a few weeks to see how I liked my purchase. I asked him about a full detail since mine was kinda rushed. He got me set up with a loner vehicle and a full detail Update: I had to cancel my detail to to unforseen home issues. Called to let my salesman know and he still wants to get my vehicle a full deatil. I give 4.5 stars. Talk to a man named Brandon Baker he'll help you out. More

Excellent experience Very impressed with your organization, facility and ability to make a deal. Will attempt to visit your dealership in the future when needed to purchas Very impressed with your organization, facility and ability to make a deal. Will attempt to visit your dealership in the future when needed to purchase vehicle. More

It was great We were very pleased with our dealings with Mike Bigger. It was our third time buying a vehicle at Heller Ford and we will definitely be back next tim We were very pleased with our dealings with Mike Bigger. It was our third time buying a vehicle at Heller Ford and we will definitely be back next time. More

Best experience, from the first call to walking out the door with our brand new 2019 F-150. We will definitely be back for our next vehicle purchase. door with our brand new 2019 F-150. We will definitely be back for our next vehicle purchase. More

Everyone was friendly. Brandon was great, super friendly and very helpful! No one was pushy about buying a car. Very welcoming and pleasant over all! and very helpful! No one was pushy about buying a car. Very welcoming and pleasant over all! More

no one wore a mask . everyone was friendly except this one guy. there were free wintergreen lifesaver (my favorite). they drove to pontiac to get our car which I real . everyone was friendly except this one guy. there were free wintergreen lifesaver (my favorite). they drove to pontiac to get our car which I really appreciated. More

The Raef Friedericks was excellent. He was professional and helpful. The over all experience was fast and convenient. Chris was very knowledgeable in finance. This is my second purchase from Heller Ford a and helpful. The over all experience was fast and convenient. Chris was very knowledgeable in finance. This is my second purchase from Heller Ford and I have recommended them to friends and family. More

new car lease I lease my cars from Heller Ford!! I trust my Salesman Jody Traylor with getting me the Best Deal i can get!!! Always feel Welcome and he answers all I lease my cars from Heller Ford!! I trust my Salesman Jody Traylor with getting me the Best Deal i can get!!! Always feel Welcome and he answers all my questions so i know what to expect from my lease!! I have trusted them for over 20 Years and will continue to deal with Heller Ford!! More

Great customer service. DJ was totally upfront on the pricing of my truck and even though I live in Texas, my purchase went extremely well. Tom in finance was also a big help with the paperwork that need pricing of my truck and even though I live in Texas, my purchase went extremely well. Tom in finance was also a big help with the paperwork that needed to be sent UPS overnight. I highly recommend Heller Ford and their staff. More

Spoke with Ross at Heller Ford a few times over the phone. Told him exactly what we wanted, what we wanted to spend, what features we had to have and what we could go without. Ross had it all figured phone. Told him exactly what we wanted, what we wanted to spend, what features we had to have and what we could go without. Ross had it all figured out with a selection of what we wanted and exactly would work for us within a few hours. Drove from two hours away to look and test drive a couple Jeeps. Knew the minute we walked in that was it! Nothing but honest, open communication and quick responses. Professional, respectful, all around good, genuine guy! Leading up to to the sale to the short amount of time we spent at Heller, from Ross to the Finance Department, to the many customers you had in your dealership buying cars, Heller Ford-you’re doing it right! Would recommend Ross to absolutely anyone! More