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Heller Ford
El Paso, IL
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My experience at heller Ford was fantastic. I went there in search of a truck. Wasn’t sure what I wanted. Had some things I needed to have on it, the salesman Mike B was amazing. He asked what my price rang in search of a truck. Wasn’t sure what I wanted. Had some things I needed to have on it, the salesman Mike B was amazing. He asked what my price range was, what I needed and what I could live without. He let me drive an Ecoboost and a 5.0. My mind was set on a 5.0 but Mike said to definitely check out the Ecoboost. I was amazed at the salesmanship of Mike. Not once did I feel pressured to make a purchase and felt like they did everything in their power to make it seamless. The truck has a crank in the windshield and Mike made sure we got it replaced in a timely manner. My experience was fantastic and will be recommending heller to my friends and family going forward. More
Dealership has a lot of vehicles to work with. All of the salesmen and women are very helpful. They’re very knowledgeable. Would recommend to a friend. salesmen and women are very helpful. They’re very knowledgeable. Would recommend to a friend. More
I found the car I wanted on a web site and bought it completely remotely. My dealings with Rich Tom were only via email and phone. Rich was incredibly easy to deal. There was no sales pressure. He wa completely remotely. My dealings with Rich Tom were only via email and phone. Rich was incredibly easy to deal. There was no sales pressure. He was very responsive to every question. When I said I needed time to think about the purchase, he waited for me to get back to him. They took care of shipping the car to me and it arrived within 2 days. Most importantly, when I had a question after the car was delivered, the team was equally responsive as before the purchase. More
Found truck on Car Gurus. Drove 3 hours to this dealership cause I didn't see anything I liked locally. A couple of the big dealerships in my area seemed a bit high on their vehicle listing price dealership cause I didn't see anything I liked locally. A couple of the big dealerships in my area seemed a bit high on their vehicle listing price for what I was looking for. Most dealerships only had one example of the truck setup I wanted. Heller had three examples in stock. Took the chance and drove the 3 hours. Glad I did. More
Jim Fike was great. He was flexible and understanding about my apprehension to purchase a vehicle from out of state. The team at Heller made it easy for me. about my apprehension to purchase a vehicle from out of state. The team at Heller made it easy for me. More
Found my truck through Autotrader. Talked with Rich Tom on the phone and he did a video walk around of the truck I wanted . Got me financed and had truck delivered to my door. Truck was nicer than I expect on the phone and he did a video walk around of the truck I wanted . Got me financed and had truck delivered to my door. Truck was nicer than I expected! First vehicle I bought without physically seeing or driving but I am very satisfied! I am 7 hours away from the dealer. Thank you Heller Ford and Rich! More
I was looking for a new F350 , they did not have what I wanted on the lot ,but they went out of there way to find me nearly exactly what was looking for and I am very happy with. the truck wanted on the lot ,but they went out of there way to find me nearly exactly what was looking for and I am very happy with. the truck More
I’ve been looking for a truck for months with no luck and one trip into Heller I left with exactly what I wanted. Monte found multiple that matched what I was looking for and we narrowed down from there. Awe one trip into Heller I left with exactly what I wanted. Monte found multiple that matched what I was looking for and we narrowed down from there. Awesome guy to work with and will definitely contact him next vehicle I buy More
Very happy with Heller Ford. We dealt with Brandon Baker who made an offer we couldn't refuse. Very personable and easy to talk to. Great experience and will definitely recommend to our friends. who made an offer we couldn't refuse. Very personable and easy to talk to. Great experience and will definitely recommend to our friends. More