Heller Ford

Purchased a brand new 2021 Expiration Max in 2021. Purchase went smooth no complaints there. $70,000 vehicle. Now I receive a recall on my vehicle that says in bold red print “you should park your ve Purchase went smooth no complaints there. $70,000 vehicle. Now I receive a recall on my vehicle that says in bold red print “you should park your vehicle outside and away from structures and other property immediately” because this vehicle can catch on fire with or without the ignition on! Then it says to contact your dealer regarding a rental vehicle for your personal transportation at no charge. When I called them they said that they only use loaners and that one wouldn’t be available till the end of August this is June 16th. So for 45 days. Everyone wants a sell but doesn’t want to take care of them after they get there money. Shame on you Heller! More

I contacted Monte Gregory about a truck that I saw online. He was attentive and timely and even gave me a fair price for a trade-in after an exchange of photos and VIN. I gave a down payment over the online. He was attentive and timely and even gave me a fair price for a trade-in after an exchange of photos and VIN. I gave a down payment over the phone and test drove and purchased the truck in under an hour a week later. Monte has excellent communication and and honesty. I have ZERO reservations about purchasing from Heller Ford again. Take into consideration that I drove from Chicago and passed probably hundreds of dealers along the way. Thanks again for such a flawless experience. More

I ordered my 2022 Expedition 7 months ago, but it was worth the long wait. This is the second vehicle Austin has sold me. I always feel that he has my back trying to get the most value for my trade in worth the long wait. This is the second vehicle Austin has sold me. I always feel that he has my back trying to get the most value for my trade in as well as getting the rebates on the new vehicle. To me it is well worth the 60 mile one way trip to deal with the best.. More

I received one reply email not answering my question and sent another one in reply asking for just one single picture of the drivers seat since the guy wouldn’t send any of the interior in the first email. sent another one in reply asking for just one single picture of the drivers seat since the guy wouldn’t send any of the interior in the first email. A week and half later still no reply, no excuse as to why he won’t take a picture, and no pictures and the truck is still listed. More

Jason was GREAT! Helped my navigate the best options for me and my needs and walked away happy, confident and secure with the purchase I made. Helped my navigate the best options for me and my needs and walked away happy, confident and secure with the purchase I made. More

This is the second car Ross has helped us get. He is extremely helpful, patient and helps his customers feel heard. He helped us pick something that fit exactly what we needed! He is extremely helpful, patient and helps his customers feel heard. He helped us pick something that fit exactly what we needed! More

Thank you to my salesman Bobby Eckert at Heller Ford! I drove a couple hours to look at a truck. Truck was sitting out front when I got there. EXCELLENT service! Everyone in the dealership got along and I drove a couple hours to look at a truck. Truck was sitting out front when I got there. EXCELLENT service! Everyone in the dealership got along and it was a great atmosphere! Excellent deals. Finance was smooth and easy and NO PRESSURE whatsoever! I would drive 5 hours to get this service! You can't go wrong with Heller Ford and Bobby! Thank you so very much! More

Great dealership all around. Great prices and friendly service. Our salesman and the finance guy were Fantastic. Highly recommend this dealership. It was worth the drive. Great prices and friendly service. Our salesman and the finance guy were Fantastic. Highly recommend this dealership. It was worth the drive. More

Great prices and knowledgeable sales representatives are just the start of what Heller’s has to offer ! The entire staff was friendly and eager to help in any way possible a great team to work with!! just the start of what Heller’s has to offer ! The entire staff was friendly and eager to help in any way possible a great team to work with!! More

Return customer here! I have purchased 2 Ford Explorers from HELLER FORD. My salesman, Ross Ketcham, I had the pleasure to work with both times! I had such a great experience the first time, I asked for hi from HELLER FORD. My salesman, Ross Ketcham, I had the pleasure to work with both times! I had such a great experience the first time, I asked for him the second. He’s patient and not pushy at all! I’m sure I will be back! (My daughter was scoping out the sweet mustang in the lobby and will be driving before I know it!) Overall, GREAT experience and for sure I’ll be back! More