Heller Ford
El Paso, IL
Filter Reviews by Keyword
By Type
Showing 468 reviews
This dealership is amazing! We were up the road at Sam Leman and had a TERRIBLE experience, walked in the door 10 minutes till close, on a Saturday, at Heller and Mike Bigger so We were up the road at Sam Leman and had a TERRIBLE experience, walked in the door 10 minutes till close, on a Saturday, at Heller and Mike Bigger sold us not 1 but 2 cars! He is wonderful to deal with, very nice and super funny! Top notch customer service! You will not be sorry you stopped in!!!! I will buy every new car I can from them! Adam Blue in financing had us out the door in less than half the time we spent at Leman's, and we didn't even buy a car there. We cannot recommend or thank them enough for their time and service! More
Very responsive to what I wanted and easy to come to terms with. A good, fast process with a team that obviously possess the skills necessary for their job. terms with. A good, fast process with a team that obviously possess the skills necessary for their job. More
This was the best experience I have ever had purchasing a new vehicle. Ask for Mr. Rixstine after browsing the extensive inventory at Heller Ford. new vehicle. Ask for Mr. Rixstine after browsing the extensive inventory at Heller Ford. More
I purchased a car on line from sales person Helen Gaines and had one of the most pleasant, trouble free car purchases that I have ever made. She handled everything quickly with a minimum amount of texts an and had one of the most pleasant, trouble free car purchases that I have ever made. She handled everything quickly with a minimum amount of texts and emails. Nice job Helen and Heller Ford. More
This was my sixth car from Heller in the past 2 years. I decided this time around to lease instead of buy. This would be my first time leasing and my go-to sales guy, Jody, was very helpful in guiding me I decided this time around to lease instead of buy. This would be my first time leasing and my go-to sales guy, Jody, was very helpful in guiding me along the way. This whole process was done at a distance mind you since I live 4 hours away. Over the course of a week Jody kept in constant contact with me and answering any questions I had along the way. Cody in finance was also very helpful and quick to answer my questions which I greatly appreciated. Considering everything that had to get done the process was over before I knew it and I was driving my new truck. I know Heller is 4 hours away but it doesnt matter to me because Heller is one of the few dealerships I trust. They dont play games like a lot of other dealerships. A+++ to Heller and I look forward to my next lease/purchase with them in the future. More
The staff was excellent excelent at the dealership. They were very helfull in getting you out in a timely manner. My only complaint is that the only came with 1 FOB. This FOB was also broken! was told They were very helfull in getting you out in a timely manner. My only complaint is that the only came with 1 FOB. This FOB was also broken! was told that if I get the Ford extended warrantee this could be taken care. Well i did not so i will shell the money out of my pocket to get replaced and programmed More
I was in and out in a couple hours. The stag was great. The salesman was excellent. I got what I wanted out of my trade and the truck I bought was given to me in perfect condition. The stag was great. The salesman was excellent. I got what I wanted out of my trade and the truck I bought was given to me in perfect condition. More
I've purchased 3 vehicles from Heller. Very laid back no pressure. I've use DJ Wickman very knowledgeable and helpful on all my questions. Very laid back no pressure. I've use DJ Wickman very knowledgeable and helpful on all my questions. More
This is the eighth vehicle I have purchased from the Heller Family. I have been always totally satisfied with the buying experience from Marty, Jake, and Neil Heller. Great job guys! Heller Family. I have been always totally satisfied with the buying experience from Marty, Jake, and Neil Heller. Great job guys! More