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Highway Chevrolet Buick GMC - Service Center

El Paso, IL

4.7
13 Reviews

13 Reviews of Highway Chevrolet Buick GMC - Service Center

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October 03, 2024

Normally good service. Rick and Mary are the two people I trust. Otherwise would go elsewhere. Scheduled service today was done quickly. Unfortunately an issue with the More

by Jim.demay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Haun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Harmon
October 02, 2024

Awesome Service! Rick Hieken and his service team provide amazing service. A job well done. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hieken
September 11, 2023

Whole Staff, Taylor , Joe ,in Service an All Tech’s , Fantastic !!!! My 13 Chevy Malibu like New Car , After their Expert Repairs !! Recommend Everyone To this Chvy Dealer in ElPaso IL !!!! More

by sylviajcolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Joe
Sep 12, 2023 -

Heller Chevrolet GMC responded

Sylvia, we're delighted to hear about your excellent five star experience with our team and services! Especially when working directly with some of our fantastic team members! The McGrath Highway Chevy GMC family looks forward to serving you for years to come!

Sep 13, 2023 -

sylviajcolvin responded

You are All Welcome ! I am Soo Happy Still ! Thank You All Once again for all your Hospitality an Repairs on my car 👍👍🤩🤩

September 06, 2023

Good overall experience, Staff was friendly and courteous and took care of everything i asked for/needed, they stayed past closing time to finish with my vehicle. Will be my dealer of choice for any future More

by james_maisenbacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Haun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i dont know name, Skip Harmon
Sep 07, 2023 -

Heller Chevrolet GMC responded

Hello, we're thrilled to hear about your excellent five star review regarding your last visit with our team and services! We appreciate you taking the time to share your awesome feedback with us! The McGrath Highway Chevy GMC family looks forward to serving you for years to come!

August 20, 2023

FAST , friendly, professional service . Service manager explained to me the problem , and actually showed it to me on my vehicle .. More

by Bealmyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 29, 2023 -

Heller Chevrolet GMC responded

Hello, we're glad to have received your excellent five star review, regarding your last experience with our team and services! We appreciate your kind words, as well a taking the time to leave your feedback! McGrath Highway Chevy GMC looks forward to serving you for years to come!

April 05, 2023

Parts did not make me aware that the key and the fob are two different parts. I only received the fob so not a complete replacement for what I lost which is what I asked for. Not a happy person right now More

by Pscheirer
Recommend Dealer
Yes
Employees Worked With
Kenny Haun
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Took my truck in for service Rick was amazing and made sure everything was perfect also had it detailed while it was there outstanding job thank you More

by thompsonequipment98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Heiken 5 ??
November 09, 2022

They were able to get our car in quickly for an oil change and tire rotation. Everyone was very professional and friendly. We have had excellent experiences with this dealership! More

by daleheg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Haun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Harmon
September 26, 2022

Always professional and friendly staff, willing to answer any questions I might have. Clean and comfortable waiting room. More

by joanne4970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist
November 17, 2021

Very efficient, kind and exceptionally quick! Updates and estimated cost communicated well. They went out of their way to make a very difficult situation doable! Thanks a million. More

by juliezdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
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