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Helfman Dodge Chrysler Jeep Ram

Houston, TX

4.9
265 Reviews

7720 Katy Freeway

Houston, TX

77024

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Showing 265 reviews

April 02, 2025

It was a excellent dealership. And my salesman was very nice. And he was polite. More

by monique Joyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Escobar
April 01, 2025

Overcharged and felt they took advantage of my daughter. Basically got charged $1300 to change 6’spark plugs. This included a $500 diagnosis fee. What a joke. Very disappointed in this dealership. We w More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Apr 02, 2025 -

Helfman Dodge Chrysler Jeep Ram responded

Scott, we're truly sorry to hear that your daughter had a disappointing experience. We understand she has concerns regarding the charges for the spark plug replacement and the diagnosis fee and we would like to speak with her directly so that we can address them right away. Please let her know to contact our Manager, Jason Feldman, at jf@helfman.com so that we can assist her further. It’s important to us that our customers feel valued and treated fairly and we want to ensure we resolve any issues.

March 30, 2025

Andrew the service supervisor did a great job solving my automobile situation very knowledgeable thanks More

by Fledet64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
March 29, 2025

Great Service Department and Bodyshop. With a team of experts that you can trust to repair your vehicle correctly. More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fernandez
March 29, 2025

Always receive accurate estimates, & quality work. I have always had a professional experience with the staff. More

by Clark Hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Gilpin
December 27, 2024

i had a great experience with helfman getting my first car, thanks to Alex De Luna. he gave me the right information along with great consistency helping me drive off before the year ended! i recommend Al More

by sasha suarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De Luna
October 26, 2024

My wife bought a used Chevy Trax and within a couple of weeks it started overheating. The cooling fan ran for a long time after the engine was turned off. I called the salesman and he told me to take it to More

by JTorres
Recommend Dealer
No
Employees Worked With
Jorge Escobar
October 21, 2024

The dealership was great had a real good conversation and the deal was exactly where I wanted to be that’s to my salesman More

by simmsj.98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Peters, Greg Duvall
October 20, 2024

Very friendly and helpful. My needs were listened to and met. I was given choices and felt comfortable. More

by mamajes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Revilla, Kevin Peters
October 19, 2024

Juan Fernandez was so great and helpful! He really took care of my grandparents and made sure they got a great deal and car! More

by jennya.cerna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Guzman, Juan Fernandez
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