Heiser Toyota - Service Center

It was and always is OUTSTANDING!!!! Everyone we dealt with was friendly and knowledgeable.. What a great place. It is always very relaxing and makes you comfortable to deal with the serv Everyone we dealt with was friendly and knowledgeable.. What a great place. It is always very relaxing and makes you comfortable to deal with the service department. More

Recall handled quickly Employees are very knowledgeable, helpful and friendly. The appointment is kept on time and handled in an efficient manor. The waiting room is a pleas Employees are very knowledgeable, helpful and friendly. The appointment is kept on time and handled in an efficient manor. The waiting room is a pleasant place to wait for the work to be done. More

great service everyone is always helpful and friendly prompt service. Made an appointment got taken as soon as I got there and I was out of there in no time everyone is always helpful and friendly prompt service. Made an appointment got taken as soon as I got there and I was out of there in no time More

Everything about this dealership is top notch Always courteous, never had to go back because something wasn’t right....they also thoroughly check over the car, even if you just have an oil change. Always courteous, never had to go back because something wasn’t right....they also thoroughly check over the car, even if you just have an oil change. I always say ,” anyone can sell you a car, the true test is if something is wrong, how good is the service?” They are good! More

Friendly Our experience at Heiser Toyota was upbeat and friendly. There was some wait time, but for the most part everything was well prepared and worth the wa Our experience at Heiser Toyota was upbeat and friendly. There was some wait time, but for the most part everything was well prepared and worth the wait! More

Fast-Friendly-Service Upon arrival I was greeted within 30 seconds by a service rep )Joe Kuckuk) He confirmed my scheduled service and directed me into the bright, clean wa Upon arrival I was greeted within 30 seconds by a service rep )Joe Kuckuk) He confirmed my scheduled service and directed me into the bright, clean waiting room . Also the waiting room had snacks and beverages available along with very comfortable seating. Work was completed quickly and Joe explained the results of the inspection. Very pleased with the service appointment. More

Very Satisfied! I did not have an appointment as my tire pressure light came on and I wanted to find out if there was a leak of some sort. Dana was very nice and assu I did not have an appointment as my tire pressure light came on and I wanted to find out if there was a leak of some sort. Dana was very nice and assured me that all tires would be checked. Come to find that there was an issue with one of the tires having a nail in it, so the tire was patched. Overall, I was very satisfied with the service, especially as I did not have a set appointment. Thank you! More

Replace left rear light housing on Camry. Everyone from the person who greeted me in the entry area to the cashier was very professional and very friendly. I've been going there for 12 year Everyone from the person who greeted me in the entry area to the cashier was very professional and very friendly. I've been going there for 12 years and will continue going there. More

Did not feel very welcomed. I was so not impressed by the person we worked with in service, I have no clue what his name was. Seemed like we were just a number to the department. I was so not impressed by the person we worked with in service, I have no clue what his name was. Seemed like we were just a number to the department. Vehicle was not washed after the oil change. Dirty hand prints left on hood of vehicle. I can only hope the rest of the work done to the vehicle had more care involved. I was surprised not one person asked how we liked the vehicle after purchasing it about a year ago from Heiser. I was given no reason to come back to Heiser for a purchase or service. More

Good, but not excellent. I thought the check-in took a little longer than I expected. I thought the total time to service the vehicle took longer than expected. And then, when I thought the check-in took a little longer than I expected. I thought the total time to service the vehicle took longer than expected. And then, when I got the car back, there was dirt on the passenger seat and seat back, which I found a little strange. More