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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,025 Reviews
Call Service Center (414) 357-2100

4,025 Reviews of Heiser Toyota - Service Center

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March 24, 2025

Tom is very knowledgeable and super nice. That makes getting service completed that much easier. The prices are reasonable and the actual service is to notch. More

by DKICKBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Heiser Toyota responded

Dear Valued Customer, We are so happy that Tom was able to provide a positive experience for you at Heiser Toyota's Service Department. We appreciate your positive feedback and business. Let us know if there's anything else Heiser Toyota can assist you with! Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2025

Satisfied with excellent customer service. Michale was friendly and helpful, he answered all my questions. More

by safaga7112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback. We are so glad that Michale was able to provide you with excellent customer service at Heiser Toyota. Thank you for your business. Please let us know if there's anything else Heiser Toyota can help you with! Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2025

When you have a appointment you shouldn’t have to wait one hour and 45 minutes for a tire rotation. More

by jamesgreBig Jimgor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Heiser Toyota responded

Dear Valued Customer, We are very sorry that you experienced long wait times. At Heiser, we value you customers time and it's clear this was not reflected in your service. Your feedback has been forwarded to management to better our business and employees. Thank you for your business. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2025

I will likely shop for our next car at the Heiser dealership. Our Toyotas have lasted a long timr. More

by TOM.NEUWIRTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Heiser Toyota responded

Dear Tom, We would be delighted to have you shop for your next car at Heiser in the future. Thank you for your business.

March 22, 2025

Peter is a very considerate, helpful, and professional person he is an asset to Heiser More

by GINNYKLOPPENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Heiser Toyota responded

Dear Ginny, We are so glad you had a positive experience with Peter at Heiser Toyota! We are so proud of all of our team members and their dedication to customer service. Thank you for your business!

March 22, 2025

Love my Heiser! ! Favorite home town Toyota dealership. The best customer service in southeastern Wisconsin. More

by lschusterhake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Heiser Toyota responded

Wow, we are so glad to hear that Heiser Toyota is your favorite hometown dealership!! We appreciate your kind words. Thank you so much for your business!

March 22, 2025

The service was excellent. Everything was done within the time promised and at the price that I was quoted. No surprises. Mike was friendly, courteous and informative. I will More

by tevar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 22, 2025

Easy to make appointment staff are professional and respectful they are also timely. They do good and lovely. More

by OGAKANDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2025

The detail in your cars is exceptional and would come back over and over again just for the detail work,who ever is doing it deserves a raise thank you. More

by quincylucas35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quincy Lucas
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Mar 21, 2025 -

Heiser Toyota responded

Dear Valued Customer, At Heiser, we strive to achieve excellence for every customer. Thank you for your business!

March 21, 2025

The service was prompt. The waiting area is very nice. Lori was very personable. It's always a good experience going to Heiser More

by mblasczyk1
Recommend Dealer
Yes
Employees Worked With
Lori
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Mar 24, 2025 -

Heiser Toyota responded

We are happy to hear you had a good experience at Heiser Toyota! Thank you for your positive feedback and business! Let us know if there's anything else Heiser can do for you!

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