3,942 Reviews of Heiser Toyota - Service Center
Peter was the only one I had contact with. He went out of his way to help me and was attentive to my young grandson as well. Please take care of his needs as he is a valuable asset to Heiser A He went out of his way to help me and was attentive to my young grandson as well. Please take care of his needs as he is a valuable asset to Heiser Automotive as well. More
Service advisor Lori and the tech (didn't catch his name) took the time to listen to the random symptoms my car was exhibiting... instead of relying only on the "diagnostics" whose results changed from day t took the time to listen to the random symptoms my car was exhibiting... instead of relying only on the "diagnostics" whose results changed from day to day. I'll never take my Toyota anywhere else for service. More
Great service from the agent who assisted me. Definable coming back for better experience and referral. Definable coming back for better experience and referral. More
Service technician was very helpful, shared warranty and other information I questioned. Work was completed within the time they established. other information I questioned. Work was completed within the time they established. More
Very easy to schedule, service was quick and efficient, I will return for future service will return for future service More
Service was excellent. Tom in particular was incredibly helpful and easy to get along with. Tom in particular was incredibly helpful and easy to get along with. More
The service dept at the dealership is one of the worst I have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For ex have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For example update your oil change sticker, or rotate your tires like they were suppose to, or fill your tires with air. when they do rotate your tires they put your lugnuts on so tight they strip them so you cant get them off again and have to break them off. They place is a hot mess, I will never deal with this place again. EVER. Among a list of other complaints I can give about this place. I DONT RECOMMEND! More
After the services, he pointed out the next things to do to keep my car in the best shape. Very professional and to the point. to keep my car in the best shape. Very professional and to the point. More