Heiser Toyota - Service Center

Just purchased car July 31, 2010. Had some scratches on it when we purchased it and was told to bring back in for repairs, free of charge, when I could. The scratches were repaired and service was great! it when we purchased it and was told to bring back in for repairs, free of charge, when I could. The scratches were repaired and service was great! I also received a shuttle ride to my home, due to length of time the car was needed. More

Service was great. I got an appointment right away and they were willing to work with me to solve any and all problems. All questions were answered and Joe was very informed about the issue. More importan they were willing to work with me to solve any and all problems. All questions were answered and Joe was very informed about the issue. More importantly the atmosphere was great and everyone was friendly and helpful. Great experience every time. More

Service Representative Ms. Baker was outstanding. She is friendly, competent, and energetic (in the best since of the word). She pointed out a nail in one of my tires that I was totally unaware (of). She do friendly, competent, and energetic (in the best since of the word). She pointed out a nail in one of my tires that I was totally unaware (of). She does not press the customer to get anything that is not needed. And, she is superb at keeping you updated as to the status of your vehicle. As for the dealership, it is 1st rate. More

My experiences had been very pleasant at your dealership. I had scheduled the 15000 maintenance and thought it was about $50. (I did this on line.) When I got there I realized the cost was more than I had scheduled the 15000 maintenance and thought it was about $50. (I did this on line.) When I got there I realized the cost was more than that and had to cancel that part (our cat needed thyroid surgery and that is where we spent out money). I apologized profusely for just getting an oil change, saying I would get the maintenance package the next time I got an oil change. The assistant was very gracious and helpful. He did not make me feel bad about canceling. Also, I was getting my tires rotated BUT the wear did not warrant a change now, so that was not done. I appreciated the honesty of your staff. More

I went into the shop for auto body quotes to the roof of my Highlander that I purchased at Heiser. Guy looked at the area and took some buffing compound and buffed the problem away so that it wasn't as not my Highlander that I purchased at Heiser. Guy looked at the area and took some buffing compound and buffed the problem away so that it wasn't as noticeable. He also did minor repairs to my mupflaps. This attention made me come back for a windshield replacement rather than have the "glass specialist" come to my place of employment. They even gave me a ride to work! As a woman going into a body shop, I was treated with respect and dignity and they were competitive with their prices. -Susie Isaacs More

Friendly, professional, and quick service when you come in with an appointment. Coffee is fair (good for a cup-at-a-time machine), and soda and water are also available. Comfortable chairs and a clean wa in with an appointment. Coffee is fair (good for a cup-at-a-time machine), and soda and water are also available. Comfortable chairs and a clean waiting area. I've purchased several cars from this dealership over several years, and find them easy to work with, even if they are a little hard to find (Hint, take Hiway 45 north and get off at the Metro Boulevard exit). More

The service department was very helpful and very kind. The service done on the car was good. It was easy to communicate withthe dealership via the online chat before going to the dealership, which I found The service done on the car was good. It was easy to communicate withthe dealership via the online chat before going to the dealership, which I found very helpful. The accomodations while waiting on the car were very nice. Price was a little high for what was done. More

came in for my initial oil change, everything went smoothly, price was low due to coupon from dealer, all staff were very friendly and even though there were plenty of other customers there, the oil c smoothly, price was low due to coupon from dealer, all staff were very friendly and even though there were plenty of other customers there, the oil change was done very quickly, so all in all a very pleasant first service experience More

Nothing but the best! I always bring my car in here to have it serviced. They always do an amazing job to keep my camry running smoothly and efficiently. They are friendly and the service is quick. The have it serviced. They always do an amazing job to keep my camry running smoothly and efficiently. They are friendly and the service is quick. The waiting room is comfortable and I like that they have free wi-fi as well. More

Even though it's not the closest Toyota dealership for me, I still don't mind making the drive to Heiser to have them service my two Toyota vehicles. Their prices are comparable with other "express lube" me, I still don't mind making the drive to Heiser to have them service my two Toyota vehicles. Their prices are comparable with other "express lube" franchises, but without the shady dealings that I've encountered at those chains. I have not encountered an unusual wait time for regular service. Even so, there is a nice waiting area where you can have a cup of coffee, soda or water and watch TV, work, or read a magazine. More