3,942 Reviews of Heiser Toyota - Service Center
Good service Everything done on time, Dana did a great job in keeping me informed. Pricing was fair, and i was happy with the service. Will return Everything done on time, Dana did a great job in keeping me informed. Pricing was fair, and i was happy with the service. Will return More
It was a great experience Roger did a tremendous job. He helped get us a good deal and also did a phenomenal job explaining all of the features of the new car to us. Roger did a tremendous job. He helped get us a good deal and also did a phenomenal job explaining all of the features of the new car to us. More
Great service. From the service writer to the mechanic to the cashier everyone was very helpful and professional. They all did a great job and the free carwash was From the service writer to the mechanic to the cashier everyone was very helpful and professional. They all did a great job and the free carwash was a nice touch. More
Qualiy service Thank you for a speedy oil change and tire rotation. Dealership is clean and quiet. Employees are knowledgeable and efficient, popcorn was delicious a Thank you for a speedy oil change and tire rotation. Dealership is clean and quiet. Employees are knowledgeable and efficient, popcorn was delicious as usual. More
Roger and Toyota are great We test drove about 6 different compact suv's before landing on the Rav4. We loved the safety features and how the car looked and felt. Roger and team We test drove about 6 different compact suv's before landing on the Rav4. We loved the safety features and how the car looked and felt. Roger and team were great to work with and made the experience very enjoyable. Everyone was very upfront and answered all our questions. I love the car! More
Top Notch Outstanding customer service. Got the job done in a timely manner. I highly recommend getting Heiser service if you have a Toyota. Great working peopl Outstanding customer service. Got the job done in a timely manner. I highly recommend getting Heiser service if you have a Toyota. Great working people there. More
Rav4 Service February 20, 2019 My 4-wheel drive light on my 2011 Rav4 had been on constantly. It turns out that system had failed. I was impressed my service technician Chue Lee i My 4-wheel drive light on my 2011 Rav4 had been on constantly. It turns out that system had failed. I was impressed my service technician Chue Lee invited me to see what was wrong and explained it in detail. He also did a great job with the system replacement. As a former truck mechanic, I appreciated and understood his explanation. It was a good way to build trust between the Heiser dealership staff and me as a customer. I always trust Heiser to do first-rate service on our vehicles. More
Lack of Communciation from Advisor Upon arrival to pick up vehicle, the paperwork received from the cashier indicated numerous problems that were not communicated to me, although the pa Upon arrival to pick up vehicle, the paperwork received from the cashier indicated numerous problems that were not communicated to me, although the paperwork said they were declined by us. One of which was the rear windshield wiper that was working when we dropped the vehicle off, now not operational. This was not communicated to me on the phone call received earlier. Difficult to get a sense of trust with this lack of communication. Service on the brakes (original reason brought in) seems good. . More
Fast and easy . No hidden costs. This was a 95,000 mile service and it was completely covered by our purchase agreement. The final charge was $0. Nice! . No hidden costs. This was a 95,000 mile service and it was completely covered by our purchase agreement. The final charge was $0. Nice! More
Quick and easy repairs I had a leak in one tire on a new car. Turns out I had picked up a nail, so they fixed it quickly and got me going again. I had a leak in one tire on a new car. Turns out I had picked up a nail, so they fixed it quickly and got me going again. More