4,077 Reviews of Heiser Toyota - Service Center
Was quoted one price, paid way more I had a duplicate fob made for our 2014 Rav4. Before I made the appointment, I described in detail what I needed to be done and your service advisor q I had a duplicate fob made for our 2014 Rav4. Before I made the appointment, I described in detail what I needed to be done and your service advisor quoted me a price of $286 and assured me that was for "everything." When I arrived at the dealership yesterday, your service person informed me the job would cost significantly more and was totally unsympathetic and remorseless when I told him what I had been quoted. Based on this experience, I will seek further service from other auto professionals. We have purchased two vehicles from Heiser but after what happened yesterday, we'll never buy from Heiser again. More
good service Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb for me that I didn't know I had--they replaced it quickly. More
Great service as always Heiser Service has always done exactly what is expected, complete and timely. They thoroughly explain everything they're going to do and then again wh Heiser Service has always done exactly what is expected, complete and timely. They thoroughly explain everything they're going to do and then again what they did after. I'm on my 4th Toyota at Heiser. Once I strayed to another dealership closer in proximity for service, but quickly went right back to Heiser. They know what they're doing and treat you with respect and appreciation. In close to 30 years I've never had a single complaint. More
new tires love the service personnel and the waiting area and location and i love my prius and will get another one if this one ever wears out love the service personnel and the waiting area and location and i love my prius and will get another one if this one ever wears out More
Missed headlight out I got home and my passenger headlight was out after a regular maintenance appointment. I thought they checked the headlights in the regular maintenanc I got home and my passenger headlight was out after a regular maintenance appointment. I thought they checked the headlights in the regular maintenance checks. More
No worries.Very attentive. Since purchasing my Toyota from Heiser I've only high regard for the dealership. I've always been taken care of. My SUV is a 2017 and there is no chan Since purchasing my Toyota from Heiser I've only high regard for the dealership. I've always been taken care of. My SUV is a 2017 and there is no change in my experience when I return for recommended service. I highly recommend the dealership and Vincent in Service is the go to. Thank you Heiser More
Great Service Service was good and was done in a timely manner. Friendly and explained everything that needed to be done along with some suggestions of things that Service was good and was done in a timely manner. Friendly and explained everything that needed to be done along with some suggestions of things that would be a problem in the future which was helpful and saved me money in the long run. More
Replace OE tire + 6 mth checkup Needed to replace 1 tire on my new RAV4 (only 4000 miles) due to picking up road hazard in sidewall. Unfortunately it was the most I ever paid for a Needed to replace 1 tire on my new RAV4 (only 4000 miles) due to picking up road hazard in sidewall. Unfortunately it was the most I ever paid for a tire and of course it matches a factory installed set so not going to last very long. Roger, my salesman from when I bought the car, was able to get me a 10% discount which helped reduce my expense. More
Oil change and inspection Excellent work and was done for my oil change and inspection and it was all completed in a timely manner. Well done and I was completely satisfied. Excellent work and was done for my oil change and inspection and it was all completed in a timely manner. Well done and I was completely satisfied. More
Great experience! It was easy to make appt and fast service day of! Clean facility and professional help! Would recommend! Appreciated the friendliness of staff and pr It was easy to make appt and fast service day of! Clean facility and professional help! Would recommend! Appreciated the friendliness of staff and price was right! More