Heiser Toyota - Service Center

GREAT SERVICE AS ALWAYS! I HAVE NEVER HAD BAD SERVICE FROM HEISER TOYOTA! GREAT SERVICE AS ALWAYS. NO COMPLAINTS. ROBERT WAS GREAT AND TOOK CARE OF ME AS ALWAYS. THANK YOU. I HAVE NEVER HAD BAD SERVICE FROM HEISER TOYOTA! GREAT SERVICE AS ALWAYS. NO COMPLAINTS. ROBERT WAS GREAT AND TOOK CARE OF ME AS ALWAYS. THANK YOU. More

Warranty repairs Vincent took the time and effort to turn a stressful situation into a positive experience. His dedication ensured that I'll return in the future. Vincent took the time and effort to turn a stressful situation into a positive experience. His dedication ensured that I'll return in the future. More

Brakes making noise I brought my car in because it was making a noise and since they couldn’t replicate the noise they couldn’t do anything about it. I brought my car in because it was making a noise and since they couldn’t replicate the noise they couldn’t do anything about it. More

Personal service is the key! I come to Heiser for service because their service reps provided excellent "personal" service. They take pride in knowing their customers and respecti I come to Heiser for service because their service reps provided excellent "personal" service. They take pride in knowing their customers and respective vehicles. Have experienced other Toyota shops where you are just a number. Service reps are dispassionate and aloof in terms of customer contact. Heiser is the exception. Cudos to Joe Kuckuk. He is an outstanding example of how a service rep should treat customers. More

Repair Not happy that i had to bring my car back after spending $5100 because of an oil leak. I was told due to the type of service and length of time the c Not happy that i had to bring my car back after spending $5100 because of an oil leak. I was told due to the type of service and length of time the car was there that there would be no leaks and fixed correctly More

safety recall got a safety recall for our 201 Prius. made an appintment. brought it in. car was immediately worked on. staff professional and courteous as always got a safety recall for our 201 Prius. made an appintment. brought it in. car was immediately worked on. staff professional and courteous as always. in and out in a very short period of time. More

peaceful all good , free coffee and snacks, large t.v., free car wash, who could ask for anything more. driving the vehicle right into the garage is definitel all good , free coffee and snacks, large t.v., free car wash, who could ask for anything more. driving the vehicle right into the garage is definitely a plus. I wish I didn't live so far away. More

Will not go elsewhere Always friendly and willing to serve. Very professional. Quality work. Do not quit till they are sure it is fixed. Had a loose tab from the manufactur Always friendly and willing to serve. Very professional. Quality work. Do not quit till they are sure it is fixed. Had a loose tab from the manufacture in my exhaust system and they did not stop until they found this source of my rattling noise. More

Tire rotation I had scheduled a service appointment for 1400. I arrived ten minutes early and went to the service desk. My car was brought in for a tire rotation an I had scheduled a service appointment for 1400. I arrived ten minutes early and went to the service desk. My car was brought in for a tire rotation and inspection. I was told it would take an hour, possibly less. After an hour and 20 minutes I asked what was going on. They said it would be another 15-20 minutes. My car was finally finished at 1545, an hour and 45 minutes after my appointment was scheduled. It was disappointing it would take so long for such a simple service. Everything else was fine, such a long wait for a scheduled appointment was too much. More

35000 mile service Heiser Toyota is my go to for service on my Tacoma. They are always friendly, service is done quickly while I wait, and the pricing is fair. They ev Heiser Toyota is my go to for service on my Tacoma. They are always friendly, service is done quickly while I wait, and the pricing is fair. They even did my 35000 mile service at no charge. More