Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,090 Reviews of Heiser Toyota - Service Center
Sort by
August 14, 2019
Great experience for maintenance appointment I am usually uncomfortable when I have to do anything with cars or maintenance, but I felt very comfortable and did not feel pressured in any way. The I am usually uncomfortable when I have to do anything with cars or maintenance, but I felt very comfortable and did not feel pressured in any way. The appointment lasted the amount of time I expected it to. More
by SASMSNRN
Verified Customer
August 14, 2019
Excellent and quick service I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in abou I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in about 45 minutes for what was said would be approximately an hour appointment. More
by LBRUSHABER
August 13, 2019
Wait time Had appointment and still had to wait over hour for tire rotation. Have not had to wait that long with previous scheduled maintenance appointment. I Had appointment and still had to wait over hour for tire rotation. Have not had to wait that long with previous scheduled maintenance appointment. I More
by Carlady
Employees Worked With
Other Employees :
Not sure of employees name , Chue Lee, Dana Schilz, Bob Arciszewski
August 12, 2019
Great Service on Saturday morning Second free service on our Highlander was great. Told it would take an hour, and they were done in 40 mins. Chue, the service writer was very courteou Second free service on our Highlander was great. Told it would take an hour, and they were done in 40 mins. Chue, the service writer was very courteous and professional. Great experience and highly recommend this dealership! More
by 101PFDR
Employees Worked With
Chue Lee
August 09, 2019
Courteous and Professional Experience Service advisor was courteous and professional. Explained potential problems which should be resolved in an informative manner without sales pressure. Service advisor was courteous and professional. Explained potential problems which should be resolved in an informative manner without sales pressure. He provided me sufficient information to make an informed decision. More
by RICHARDSTRODESR
Employees Worked With
Vincent Lor
August 09, 2019
Frame change out and problems afterword I had problems after the frame replacement that were not present before the replacement. The resolution of some problem remains. I was treated poorl I had problems after the frame replacement that were not present before the replacement. The resolution of some problem remains. I was treated poorly and provided poor service in trying to get a resolution to the new problems. More
by AEA0
Employees Worked With
Chue Lee, Dana Schilz
August 09, 2019
Great service In and out quickly and efficiently. Routine Toyota Care service. I will always service here. Nice facilities and close to home. Wonderful employees wh In and out quickly and efficiently. Routine Toyota Care service. I will always service here. Nice facilities and close to home. Wonderful employees who take pride in their work. More
by EAMESS1952
Employees Worked With
Bob Arciszewski
August 08, 2019
Exhaust system Service estimate Vincent the service advisor explained to me the work that needed to be done. He told me all alternatives. Since the car is 20 years old I need to thin Vincent the service advisor explained to me the work that needed to be done. He told me all alternatives. Since the car is 20 years old I need to think carefully before I decide on repairs. More
by shibi84
Employees Worked With
Greg Garski
August 08, 2019
Oil change Very good service center they are always ready to help weather it's just filling your tires or filling up your fluid so that you can go on a trip I st Very good service center they are always ready to help weather it's just filling your tires or filling up your fluid so that you can go on a trip I stop there all the time when I'm about to leave the city and go on a long drive they're very friendly I've been with Toyota since September 19th of 2012 and will continue to go to them for all my needs More
by Leka Ann
Employees Worked With
Vinbcent lor
August 08, 2019
Excellent! I always have a good experience when I bring my car for service. They explain things well. Also, it’s a comfortable, pleasant waiting area. I always have a good experience when I bring my car for service. They explain things well. Also, it’s a comfortable, pleasant waiting area. More
by BACHZOO
Employees Worked With
Chue Lee
