Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,075 Reviews of Heiser Toyota - Service Center
Sort by
November 04, 2019
Service syn oil ck, tire rotation I received good service as always, but the wait time was longer than usual. The extra time might be checking my tire sensor-light on. I received good service as always, but the wait time was longer than usual. The extra time might be checking my tire sensor-light on. More
by BETTYROETHLE
Verified CustomerEmployees Worked With
A don't remember the name of the service person.
November 04, 2019
Fast service Excellent service. on time and I was given regular updates on the status of my car. I also received a full explanation of the status of my car after t Excellent service. on time and I was given regular updates on the status of my car. I also received a full explanation of the status of my car after the service was performed. More
by SRAMIREZ4
Employees Worked With
November 04, 2019
Great service It was great service they were busy so they told me it would be a few hours and I was out of there in 45 minutes great work guys It was great service they were busy so they told me it would be a few hours and I was out of there in 45 minutes great work guys More
by JKOSTECKI5
Employees Worked With
November 04, 2019
Gas leak and factory recall Recall work was performed timely and the estimate to fix the gasoline leak was easy to understand. I was surprised that it took several hours to deter Recall work was performed timely and the estimate to fix the gasoline leak was easy to understand. I was surprised that it took several hours to determined what had to be done to repair the gasoline leak. I did not have that problem fixed yet because of the cost. More
by RMUILENBURG
Employees Worked With
Jerimiah (service advisor)
November 01, 2019
Great service The service was quick and easy. It was on time Bd fast. I like the service waiting area. Best waiting area in town. Popcorns always good. Coffee is ho The service was quick and easy. It was on time Bd fast. I like the service waiting area. Best waiting area in town. Popcorns always good. Coffee is hot and great selection of choices. Soda also cold and plentiful. Ran out of chips today and I noticed it wasn’t restocked but that’s it. More
by MITCHQUIZON
Employees Worked With
Cody, Chue Lee
November 01, 2019
Fast and comfortable The 15,000 mile service of my Highlander was terrific. Fast service and the seating / waiting area is very comfortable. I was able to work on my lap The 15,000 mile service of my Highlander was terrific. Fast service and the seating / waiting area is very comfortable. I was able to work on my laptop while the service was being performed. More
by BRIAN.G.HANSON
Employees Worked With
Dana Schilz
October 30, 2019
Promt service! Had an oil change done quickly at a very fair price. Had an oil change done quickly at a very fair price. Job well done! Had an oil change done quickly at a very fair price. Had an oil change done quickly at a very fair price. Job well done! More
by Todd3
Employees Worked With
Bob Arciszewski
October 30, 2019
Always the best customer service! As always, I receive the best care when I go to Heiser. Whether I am working with Roger Droukas or the Service Dept. , I am always treated to great c As always, I receive the best care when I go to Heiser. Whether I am working with Roger Droukas or the Service Dept. , I am always treated to great customer service. More
by KRISTEN.THATE
Employees Worked With
Jeremiah in Service Dept
October 30, 2019
Long wait We had an appointment yet it took over an hour to do an oil change and tire rotation. We could get that done closer to home (Grafton) in half the time We had an appointment yet it took over an hour to do an oil change and tire rotation. We could get that done closer to home (Grafton) in half the time. We will not be back. More
by NORT1972
Employees Worked With
Don’t know names of anyone we worked with
October 30, 2019
Quick reliable service Went in for 25000 service and all work was completed quickly. When the work was completed the serviceman went over the status report of my car and ex Went in for 25000 service and all work was completed quickly. When the work was completed the serviceman went over the status report of my car and explained everything. Very satisfied. More
by GREGORYLEHTOLA
