Back

Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,070 Reviews

4,070 Reviews of Heiser Toyota - Service Center

Sort by
December 08, 2021

Friendly and professional Always get a thorough and Friendly and professional Always get a thorough and complete explanation of the services needed and my 5 year service ahreement More

by TRONSMAN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 07, 2021

Here at heiser Toyota is my number one place for having oil change and other services. More

by crupert710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 07, 2021

This was my first visit to this dealership. Work was completed quickly and completely. Time will tell regarding quality. Reasonable price with the included discount. Unfortunately, after I arrived at ho More

by Corbettkg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marx
Jan 14, 2022 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and valuable feedback! We sincerely apologize for any inconvenience we may have caused. Your feedback has been sent to the appropriate management in an effort to better our business and employees. If you have any additional concerns, please feel free to reach out to our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com. Thanks and have a great day!

December 02, 2021

Got in quick and everything went smooth. People were nice and helped with all that I needed. More

by Steve.kelchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Dec 02, 2021 -

Steve.kelchen responded

Good

December 01, 2021

Poor customer service from all of the service department staff to the office staff!!?? I normally don’t complete surveys as this but people need to be treated better at all times. It’s because of the cust More

by CROCKETT0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No staff person looked up to be identified.
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

December 01, 2021

Thanks again for taking care of my car I really appreciate for hard working thanks everyone More

by Hassanisse1994
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 01, 2021

Heiser Toyota always delivers timely service at a reasonable price. I always have my 4Runner serviced there and have never been anything but completely satisfied. More

by Dan Hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Shane Albrecht, Mike Marx, Noah Patnode
Dec 03, 2021 -

Heiser Toyota responded

Dear Dan, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 30, 2021

Shane attended to my concerns with courtesy and a caring demeanor. He remained in contact responding to all my calls and doing his best to provide the best service. More

by IZKOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 30, 2021

Timely and thorough. We used our assured drive option Before 15,000 miles on our used vehicle. I was surprised we had this option with a used vehicle and was grateful. More

by KERRIWEISHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Albrecht, Mike Marx, Noah Patnode
Dec 03, 2021 -

Heiser Toyota responded

Dear Kerri, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 30, 2021

Good nice customer service shadow good best sevice they take care my truck ray away solo bring to my work thanks More

by teissonniere_jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Heiser Toyota responded

Dear Jaime, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

...
267
...