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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,065 Reviews
Call Service Center (414) 357-2100

4,065 Reviews of Heiser Toyota - Service Center

Sort by
March 03, 2022

Incredible customer service, fantastic amenities, great value for professional, quality work. Thank you!! Love the shuttle service!! More

by nathan.walczak1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marx
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Mar 07, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2022

I was greeted with professionalism and my the work was done in a timely fashion. More

by Jxiong11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marx
Report | Print
Mar 03, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2022

Great service always provided. They get the job done in half the time...thats why I go back. More

by MKRACHWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 28, 2022

Part was late several days so car got fixed several days later. Cost was high too. More

by Cher X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Marx
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Feb 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

February 27, 2022

It was fine. The service manager was efficient and the work was done in a timely manner. More

by rborremans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other
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Feb 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 26, 2022

Every time I come in they tell me I need repairs for instance last time they said I needed a battery I went for a second opinion they said my battery is fine.Unhappy customer More

by MNRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Arciszewski, Shane Albrecht
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Feb 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority. I have sent your feedback to the Service Manager Jason Kent at email at Jason.kent@heiser.com in an effort to better our business and employees.

February 26, 2022

Work was done on time and the service writer even found me a discount coupon for the oil change. Nice place for service. More

by kingpin2x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 23, 2022

Great service! I love the inspection done on my vehicle. Keep up the good work. More

by VDXIONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garski, Shane Albrecht
Report | Print
Feb 23, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 23, 2022

Overall - the dealership is clean and friendly. Working with Mike Marx is always the difference maker and specifically request his services. More

by mmccollow12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marx
Report | Print
Feb 23, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mike. We look forward to working with you again in the future. Have a great day!!

February 22, 2022

Timely, fast, friendly staff, clean facility, offered a place for me to work while I waited. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Patnode
Report | Print
Feb 22, 2022 -

Ann responded

Yes

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