4,075 Reviews of Heiser Toyota - Service Center
Provide good customer service. Good technician. Service Manager who care and listened to their customer. 5 stars. Good technician. Service Manager who care and listened to their customer. 5 stars. More
I have been using this dealership for many, many years. I am always happy with their service and all the people I have had through these years. Also, bought my cars from them. Vincent Lor and Joe Kucku I am always happy with their service and all the people I have had through these years. Also, bought my cars from them. Vincent Lor and Joe Kuckuk are very helpful, and seem to always care. James Hicks (whom I purchased my car from is very nice to deal with. Probably left out some names, but they know who they are!! Sum it up - never had a problem, and if you do they will take care of it. More
Prompt courteous staff, nice area to wait in. Work completed within the time promised. Thanks Work completed within the time promised. Thanks More
I brought my vehicle in for a recall. Got a call at 11 am telling me they were running late. Never heard back. Had to call twice and leave a message. Finally at 6 had someone drive me to Got a call at 11 am telling me they were running late. Never heard back. Had to call twice and leave a message. Finally at 6 had someone drive me to dealership. Cashier told me to go to service. Which was closed. Never received confirmation my recall was actually done? Still don’t know. 2 sales people contacted Manager on sight to get my keys. Drove home without paperwork, etc. i understand they just moved computer systems. But a phone call would have been nice to tell me my car was done. More
The customer care person was honest about wait time up front. I appreciate that the crew was prepared to take adequate time to go through the service without rushing it. It shows professionalism and dedic front. I appreciate that the crew was prepared to take adequate time to go through the service without rushing it. It shows professionalism and dedication towards taking care of customers. More
Very knowledgeable great customer service Planning to get my next car here and use this service get my next car here and use this service More
Great customer service. Tom was amazing hopeful fast. I wish the popcorn machine was working lol Tom was amazing hopeful fast. I wish the popcorn machine was working lol More
Great service. Nice good to work with. This survey is terrible for making us write Nice good to work with. This survey is terrible for making us write More