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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,071 Reviews

4,071 Reviews of Heiser Toyota - Service Center

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July 28, 2023

Lots of appointment options, friendly service staff, usually am only there for an hour. Thanks! More

by KIT32KAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 27, 2023

Always friendly, thorough explanations. Never any surprises when analyzing pre paid service agreements. A general pleasurable experience More

by TERRANCERONSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 27, 2023

Service it was ok, I was there for about 2 hours, probably it’s normal, after all I did not received my statement for service!! More

by LUISANGEL888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not sure about the names , Kevin Garski
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future.

July 27, 2023

Very satisfyied with the service I received. Also the timely matter in which my oil change took. More

by KRISTINEKEMNITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service writer -5 Stars
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 27, 2023

I went in for an oil change was told 30 to 60 minutes after 2 hours I went to check on my car, service person told me they lost my paperwork my coupon and forgot about my appointment told me it would be More

by JAMESMFISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter, Kevin Garski
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future.

July 27, 2023

They took how long they said it would take and everything checked out just fine More

by BGKOURIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 27, 2023

We have always had very nice and friendly employees to take care of us. No problems. More

by BENKSCHULFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 27, 2023

As with previous appointments great customer service and pleased with oil change. Only Heiser services my Camry. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr Kevin
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 26, 2023

Dealership was very kind, explained everything, gave cost, gave amount of time, and everyone was happy and pleasant to work with. Thank you very much! More

by ELIZZYAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin driebel
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 26, 2023

Fast easy thoughtful They made sure we left satisfied and knew how to use the car More

by HOFF.RANDS
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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