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Heiser Toyota
Milwaukee, WI
7,958 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,958 reviews
March 27, 2018
Oil change/ tire rotation. Had oil change / tire rotation on 2014 Toyota Tacoma , All is work was covered under a Toyota certified plan ! 65.000 miles This is at no cost to Had oil change / tire rotation on 2014 Toyota Tacoma , All is work was covered under a Toyota certified plan ! 65.000 miles This is at no cost to me! More
by KIRKLEMBERGER
Verified CustomerEmployees Worked With
Joe Vicari
March 27, 2018
Outstanding experience Really good customer service,friendly staff ,simply outstanding.staff is very knowledgeable.Also explanation of work done in your vehicle is very good Really good customer service,friendly staff ,simply outstanding.staff is very knowledgeable.Also explanation of work done in your vehicle is very good. Like extended hours for service More
by MBSONI
Employees Worked With
Robert Arciszewski
March 27, 2018
Amazing staff I always have great customer service and experience with toyota! Thank you for giving me great car service and staying within my price range. Everyone I always have great customer service and experience with toyota! Thank you for giving me great car service and staying within my price range. Everyone from the service lead, mechanic, and cashier were amazing. More
by COURTNEYDIONNA21
Employees Worked With
Jon P, Chue Lee
March 27, 2018
a great experience as always. i always enjoy going to heiser toyota;because everyone is friendly & helpful. every department i deal with has qualified people working there. i rec i always enjoy going to heiser toyota;because everyone is friendly & helpful. every department i deal with has qualified people working there. i recommend other people to go there. More
by SKMITSCHKE47
Employees Worked With
another guy in service. i can't remember his name;but he was a great help.i
March 27, 2018
Good work! Excellent service! Service on car was done in a timely fashion. Very pleased! I would recommend heiser toyota to anyone who wants good honest service! Excellent service! Service on car was done in a timely fashion. Very pleased! I would recommend heiser toyota to anyone who wants good honest service! More
by Tj1951
Employees Worked With
Forgot name of service lady!
March 27, 2018
Excellent customer services from all depts involved Expert staff that knows how to treat customers well & get them in & out & feeling happy & satisfied. Keep up the great work. Will come back & recommen Expert staff that knows how to treat customers well & get them in & out & feeling happy & satisfied. Keep up the great work. Will come back & recommend this dealership More
by MSCOOCUTTA2001
Employees Worked With
Other Employees :
Bill Lawrence, Lis Arendorfer-Mess
March 27, 2018
Great Service exceeded expectations was completed in less time then required people were very informative and friendly, service area and waiting area very c Service exceeded expectations was completed in less time then required people were very informative and friendly, service area and waiting area very clean and bright More
by FLTCHARLEY
Employees Worked With
Steve Andreasen
March 27, 2018
Excellance Great service, each and every time I am there. I have a Toyota dealership closer to where I live but I always come here (where I bought my Camry). It Great service, each and every time I am there. I have a Toyota dealership closer to where I live but I always come here (where I bought my Camry). It doesn't get any better than this. More
by SJGRASSE717
Employees Worked With
Chue Lee
March 27, 2018
50,000 Maintenance Excellent experience all around. Timely That's all have to say. Everything was fast, friend;y and clean. Waiting are excellent. Service rep was excel Excellent experience all around. Timely That's all have to say. Everything was fast, friend;y and clean. Waiting are excellent. Service rep was excellent on arrival and departure More
by ERVROSS
Employees Worked With
Chue Lee
March 27, 2018
I would recommend Heiser to anyone looking to buy a Toyota!! Heiser had my oil changed in about 15 min. did a good job they have a clean waiting room with soda and tv and a nice show room Heiser had my oil changed in about 15 min. did a good job they have a clean waiting room with soda and tv and a nice show room More
by DGLYNN51
Employees Worked With
Chue Lee
