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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,395 Reviews

1,395 Reviews of Heiser Chevrolet - Service Center

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October 17, 2021

I had my car rotation here. It’s pretty fast and I did not have to wait that much. Will definitely come back here for future service. More

by C Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Shawn Christian
Oct 19, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 16, 2021

My vehicle did not get an oil change the day i brought it in. I had dropped my vehicle off at 8am to find it was not done when I needed it at 2:30pm. When I brought it back the next day, tire rotation was no More

by SOADCELTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Oct 19, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

October 13, 2021

Keith in Service dept is wonderful! Always makes sure to work with in getting my car fixed right the 1st time & very communicative More

by ONLY1STAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Service Team
Oct 19, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 12, 2021

Let’s go Brandon a a a a a a a a a a a More

by TPMCCORMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 13, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 08, 2021

The service was very good. I bought the car from Heiser Chevrolet and that is the only pliace More

by DBSIPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 08, 2021

Very customer concerned. I had low tire pressure the last time I was there. They went the extra mile for me! More

by jrfrawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 07, 2021

This location is clean and I like the free WiFi. I can do work while I wait More

by JONATHAN.ARNOLD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Jonathan, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 04, 2021

The employees were so good to me and they explained in details to me what was wrong with my car. The service was superb and I loved the free shuttle service so that I did not have to worry about transpor More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Mike Catanese, Service Team, Shawn Christian
Oct 04, 2021 -

DeeDee responded

Thank you Heiser Chevrolet team.

October 04, 2021

Very helpful and patient, sales person checks with me to see if I have concerns More

by Gods'Bu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 04, 2021

I am very SATISFIED with the service I received. I am coming here from now for any repairs for my vehicle. More

by Sheltonnewfile
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Shelton, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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