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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,395 Reviews

1,395 Reviews of Heiser Chevrolet - Service Center

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October 25, 2021

shawn is great courteous and professional will not go anywhere else because of shawns service More

by sax414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 24, 2021

Shawn was great to work with. Always get great service from Shawn. I’ll always go back into him! More

by PAXEMWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 24, 2021

I called looking for a sevice to be done on my car. I had never been here before.They were able to fit me in on a busy day and they were also done with it in an extremely timely manner. The price for my serv More

by sfranklin2507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 24, 2021

The best service and all are professional and friendly. The waiting area also is very nice More

by Mrjamesb
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Mr. James, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2021

I was very impressed with the service department and the overall appearance of the dealership. More

by Sheridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 21, 2021 -

Sheridan responded

Upon picking my car, seats was covered with a plastic and the floor had a paper mat. The old parts that needed to be replaced were left in the car to prove parts were replaced. You are a 5 star operation. Thank you. Sheridan

October 20, 2021

Great job installing my tonneau cover very professional and gave me a ride home and back thank you More

by clovo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 19, 2021

poor service, will never bring my car back there for service, poor customer service, never More

by shellly221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Christian
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Shelly, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

October 18, 2021

Completely utterly ridiculous when someone gives you their vehicle and you don't tell them the truth I don't like you but you got the car fixed so I'm living with it way overpriced and I'm pissed off bu More

by wallaceelmo58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Oct 19, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

October 18, 2021

They are knowledgeable and helpful, with a very clean waiting area. I always feel my car is safe and has been well taken care of by the technicians. Makes me feel much safer on the road after service at More

by DGWOLFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 19, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2021

Good service !! Staff was friendly and honest! Time forservice was also good would definitely go back More

by Jb231745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 19, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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