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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,391 Reviews

1,391 Reviews of Heiser Chevrolet - Service Center

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February 25, 2022

Was very pleased with the work that was done. Zach in the service department took the time to listen patiently while I explained what was up with the car. All in all great work by him and his tea More

by dads2boys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dahms
Feb 25, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Zach. We look forward to working with you again in the future.

February 22, 2022

Dealership Is clean, people there where nice and respectful. Covid ready. Complementary drinks is a bonus. More

by NRIVERA7919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Feb 23, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 21, 2022

Friendly staff, quick service, great location, easy to make an online appointment, fast checkout, nice waiting area More

by ROSEMARYHAYES060365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Feb 23, 2022 -

Heiser Chevrolet responded

Rosemary, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 20, 2022

Simple service; oil change & tire rotation over 1 1/2 hour!! Car returned dirty...no car wash! More

by ALWHITEJR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Feb 21, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future.

February 17, 2022

I waited 3. 5 hours for an oil change and tire rotation when I was told 1.5 hours. Then I get home and oil was leaking all over my driveway. Then had to come back More

by BPREDZIK8787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Catanese
Feb 21, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager Quinn Mihalski in an effort to better our business and employees.

February 16, 2022

It was ok after they parked my vehicle out front on the side of the show room I waited 15 minutes then had to find the service adviser to get my paper work so I could get going. More

by mrfixit_0075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Feb 23, 2022 -

Heiser Chevrolet responded

Dear valued customer We are sorry that we fell short during your last visit. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 13, 2022

Excellent; clean facility, and friendly employees. Always greeted with hello how can I help you. More

by TRGDTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Feb 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, thank you so much for your feedback and 5-star review! Customers are our highest priority and we are so thrilled your experiences have been excellent. We look forward to working with you in the future. Have a great day!

February 10, 2022

I was told I had a recall to take care of on my Chevy Bolt, so I sat and waited. Not long after I was told that there wasn’t an open recall on my car and was handed my keys back. So, kinda just killed 30 More

by Justin M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Feb 23, 2022 -

Heiser Chevrolet responded

Justin Glad to hear you were pleased with your overall service experience. We appreciate your business and please know; our customers are our highest priority. Our goal is to always exceed our customers expectations. We look forward to your next visit.

February 10, 2022

They continue to be very professional, knowledgeable, and thorough in their service. Thanks again for the work that you do! More

by ALHAYWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, James Priewe, Service Team, Mark McCabe, Zach Dahms, Megan Shulta
Feb 17, 2022 -

Heiser Chevrolet responded

Thank you for your business and 5-star review. We look forward to working with you again in the future!

February 09, 2022

Brought car in with some intermittent smoke coming out of the exhaust. They told me nothing was wrong. One week later check engine light comes on and it’s the turbo that needs replacement. I was driving on t More

by jason erb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Team
Feb 21, 2022 -

Heiser Chevrolet responded

Jason, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize for your inconveniences. I have sent your feedback to the Service Manager Quinn Mihalski in an effort to better our business and employees.

Feb 27, 2022 -

jason erb responded

Thank you. While driving back from Madison today the engine light came back on and the turbo wasn’t kicking in while accelerating. So now I get to deal with this yet again. Hopefully with less hassle.

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