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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,390 Reviews

1,390 Reviews of Heiser Chevrolet - Service Center

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April 28, 2022

Everyone is very helpful. Very happy with the work we had done and in such a timely manner. More

by rudy3060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schallitz, Mike Catanese, Service Team
Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 28, 2022

Shuttle service was helpful. Entered my info wrong and they almost lost my car. Overall friendly and helpful. More

by Jkwas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 27, 2022

The service person Mike Catanese was so accommodating and helpful. He went out of his way to take care of my Suburban. More

by DAN-MELKA
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 27, 2022

Had oil change and tire rotation done. also the rear door is very hard to close on my 2020 Colorado. They said the door is non adjustable and could not perform repair work. very dissatifi More

by Kymickddz@sbcglobal.net
Recommend Dealer
No
Employees Worked With
Megan Shulta
Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. We are sorry that we apparently fell short during your last visit. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com so we can better understand what happened during your experience.

April 26, 2022

Mike has been the best person to talk to when I come in for any service with my car, since my first car that I leased from Heiser. Now I am on my 3rd car, which I now purchased. Thank you Mike More

by GAILST0429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Smith, Mike Catanese
Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mike. We look forward to working with you again in the future.

April 26, 2022

Fast and friendly staff. Very knowledgeable.told me the options available, costs, time, and expectations. More

by mtreptow1
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 28, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 25, 2022

Everything was done efficiently. Everyone made me feel comfortable while I waited for my vehicle. More

by PJWHITE1407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Apr 25, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 24, 2022

I had a scheduled service and wanted to wait until repairs were completed. Service staff was very prompt and pleasant. Everything was completed in a timely manner and I was out in the timeline expecte More

by Bigmopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Apr 25, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 24, 2022

Nice dealership very friendly called me right away I have been going to Heiser for years !!! More

by JBRZEZINSKI0323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Apr 25, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review and your continued business! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 22, 2022

The customer service was nice and they completed on my vehicle what I needed done. More

by Gianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 25, 2022 -

Heiser Chevrolet responded

Gianna, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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