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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,390 Reviews
Call Service Center (414) 327-2300

1,390 Reviews of Heiser Chevrolet - Service Center

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May 26, 2022

Friendly, efficient, truck was ready when they promised it. Had it in for recall on the airbag. More

by JAY.APPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Mark McCabe
Report | Print
May 26, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 26, 2022

Please write at least 15 words about this dealership, they’re pretty forward about asking for that More

by Victoria L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
May 31, 2022 -

Heiser Chevrolet responded

Victoria, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 22, 2022

Service was fine, but shouldn’t take over an hour with an appointment Price was a little high More

by Lisajean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
May 24, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

May 21, 2022

Quality service and excellent staff. I would recommend Heiser to any one. Thank you all. More

by mybenz_302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
May 24, 2022 -

Heiser Chevrolet responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 19, 2022

Mike C. took care of me needs. Aveo is running great. Thanks!! Waiting on new cars. More

by KONDRAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mike. We look forward to working with you again in the future.

May 18, 2022

$500 to repair an electrical wire that I already diagnosed. I call BS... Boo, just Boo More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Shulta
Report | Print
May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, It is always our goal to go above and beyond for our customers to assure they know they are our highest priority. Please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com, so we can better understand what happened during your experience.

May 18, 2022

Keith is outstanding. Goes above and beyond to make things easy. Great to deal with. More

by rpiette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jacobson. , Service Team
Report | Print
May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Keith. We look forward to working with you again in the future.

May 18, 2022

Work was done thoroughly and provided a multi inspection sheet. Shuttle service was also provided. More

by lopez2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 17, 2022

We took our vehicle in for a detail. The service team proposed $4K in service including some components that were recently serviced or not an actual part on the car. When we went to chec More

by Dsrburr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
May 17, 2022 -

Heiser Chevrolet responded

Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com so we can better understand what happened during your experience.

May 16, 2022

Took over 2hrs for a oil change with an appt. Then I saw my car outside and had to wait 20min for them to come and let me pay More

by Almath81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
May 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

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