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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,388 Reviews
Call Service Center (414) 327-2300

1,388 Reviews of Heiser Chevrolet - Service Center

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November 10, 2022

Great service, very kind fast service they answered my question that I have thank you More

by EPINON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Keith Jacobsen
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Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 10, 2022

Good fast honest reasonable price friendly staff truck price is a little high easy to make a appointment More

by rrschoeppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 10, 2022

Great, drama free experience. No complaints. Will be back as needed for additional service. Nice customer lounge area. More

by Hhr2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 09, 2022

Service at Heiser is always great and a breeze! Been going here for about a year and a half now. More

by EMVALDEZ211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PJ Geboy, Roberto Alvarez, Keith Jacobsen
Report | Print
Nov 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 08, 2022

Got brake and rotors put all around Suburban . Brakes constantly squeaking , I called and talked to Keith, he hung up on me and I called back , he wouldn't answer, so I left a voice message and no More

by dwaynebrown77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jacobsen
Report | Print
Nov 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

November 07, 2022

This is the best dealership! They do a great job and work gets done in a timely fashion More

by ROB_CONTIJR123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
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Nov 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 04, 2022

The people are friendly and courteous. I understand they are training new techs so service takes a little longer but I don’t mind because of the friendly staff. More

by AL32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Report | Print
Nov 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 01, 2022

I had an amazing time while I was here. Great service and low prices. I will come back to this one anytime More

by CHERISHWRENCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Mike Catanese, Samantha Calmes, Service Team, PJ Geboy, Megan Shulta, Keith Jacobsen, Rafael Rivera
Report | Print
Nov 02, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 30, 2022

Willie is a good agent. He taken care of my husband & I . We're recommend More

by Mstraverse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Lemle, Mike Catanese
Report | Print
Nov 01, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Willie was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 22, 2022

For the second time I've gotten my vehicle fixed here, and I've had nothing but great service both times! I truly appreciate the hard work and effort that's put in to making sure my vehicle runs well and More

by tazzlilah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Oct 24, 2022 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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