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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,386 Reviews
Call Service Center (414) 327-2300

1,386 Reviews of Heiser Chevrolet - Service Center

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December 02, 2022

Was a great experience Mike in the service departments was great to deal with thanks again More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Dec 05, 2022 -

Heiser Chevrolet responded

Ryan, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 01, 2022

Professional staff from the point of check-in to check out. Would recommend this dealer site for ongoing service needs. More

by mborch82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Report | Print
Dec 02, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 30, 2022

Very friendly, on time, I didn’t have to wait. They finished the repair before the time they stated it would be done. I appreciated the extra care by running my vehicle through the car wash. Wil More

by Ladyvango77
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Nov 30, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 29, 2022

Megan was very helpful and provided excelled service. She is also very friendly and personable. More

by DIANNE.HAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Nov 30, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 29, 2022

The service department staff is friendly, knowledgeable and efficient. Every time I bring my 2017 Chevy Cruze in for service. The wait time is good and I have no complaints about the service. More

by JAJANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Keith Jacobsen
Report | Print
Nov 30, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 28, 2022

I’ve been dealing with Heiser Chevy for only about 35 years and I never had any problems and they do the extra steps to make sure that you are taking care of Thank you Heiser Chevy More

by Walker.tom2077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, James Priewe
Report | Print
Nov 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your many years with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 28, 2022

Keith in service was incredibly helpful and easy to work with. Service used its expertise and fixed my vehicle which had a difficult issue. More

by KUEHME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Keith Jacobsen
Report | Print
Nov 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Keith. We look forward to working with you again in the future.

November 27, 2022

ok but to much horsing arond so every time i go in its always something More

by JOE SAFARIK
Recommend Dealer
No
Employees Worked With
Mike Catanese
Report | Print
Nov 28, 2022 -

Heiser Chevrolet responded

Joe, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.comso we can better understand what happened during your experience.

November 25, 2022

The service dept couldn't repair my issue. A 2021 chevy express 2500 van does not come from the factory with a max speed of 75 mph. That's what they told me and they could not change that. More

by chevy express
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jacobsen
Report | Print
Dec 20, 2022 -

Heiser Chevrolet responded

I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

November 25, 2022

Mike is always so kind and helpful. He understands the customer perspective. Besides, who can beat the reasonable price? More

by SHANEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Nov 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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