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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,386 Reviews
Call Service Center (414) 327-2300

1,386 Reviews of Heiser Chevrolet - Service Center

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January 06, 2023

Fast and prompt attention when I came in for our service appointment. Comfortable customer area with Wi-Fi. Service itself was very quick. More

by ADRIAN.KNOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Jan 09, 2023 -

Heiser Chevrolet responded

Adrian, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 05, 2023

Very good service and expertise excellent salesman service and advice nice clean dealership location and inside. More

by QUATE_628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Ann Scaffidi, Service Team, PJ Geboy
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Jan 05, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 03, 2023

Break light out Truck is loud Back wiper messed up need to be looked at More

by CHARMAINE_ROLLINS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Elertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
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Jan 05, 2023 -

Heiser Chevrolet responded

Dear valued customer, I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

January 02, 2023

They are and amazing place got me in right away and didn’t take long at all More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Jan 03, 2023 -

Heiser Chevrolet responded

Amanda, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 01, 2023

They fit me in even though I didn't have an appointment. Lot to do on the car, and finished at the end of the day. Service manager was wonderful and shuttle drivers were amazing. This situation with my car More

by Sasmith3548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Report | Print
Jan 03, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 30, 2022

I took my equinox to Heiser. They vastly overcharged the price of parts, not even close to a reasonable price. They did not tell me prior to charging me that the car test was $15 More

by tschultz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Report | Print
Dec 31, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

December 28, 2022

I was taken care of my problem with an appointment and given a ride home and picked up to get my car. More

by ROSIEROSE4154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 28, 2022

Kind and welcoming service writer. Good coupons. Nice waiting room. Nice cashier. Easy in - easy out More

by lisaeide29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember names of employees
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Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 27, 2022

I have been very happy with the service I receive at this business and will continue to return. More

by CYNTHIAZIRBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 25, 2022

Great work very personal and professional Great place to get all my cars fix. Thanks More

by dallmann47767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, PJ Geboy
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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