Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews
Call Service Center (414) 327-2300

1,385 Reviews of Heiser Chevrolet - Service Center

Sort by
March 02, 2023

Job done quickly and correctly. Very satisfied with Heiser and use them for both my cars More

by PURPLERUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta
Report | Print
Mar 06, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2023

The problem with my vehicle resurfaced one day after the service department claimed that it was fixed. I am not pleased and would not recommend this location to anyone More

by NXSKERVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quinn Mihalski, Roberto Alvarez, Megan Shulta
Report | Print
Mar 06, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

March 01, 2023

Didn’t fix one of the issues I brought it in for and provided no explanation despite following up by phone and voicemail More

by timothy.knutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
Mar 06, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

February 28, 2023

Friendly service associates, I was treated with respect & dignity. They answered my questions to my satisfaction. Serviced my vehicle in a timely manner. Washed my vehicle. Clean rest rooms. Clean show More

by Greggblando
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Mar 06, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 24, 2023

Service was great. Workmanship was as expected. Would have them do more work. Provided what was wrong and cost. More

by L Ready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Feb 24, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 24, 2023

Service personnel are always very helpful and knowledgeable about the service needs for my car More

by LUGAR1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Feb 28, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 21, 2023

Eager to help. Friendly team. Heiser was able to fix my damaged tire and get me back on the road. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Feb 21, 2023 -

Heiser Chevrolet responded

Mike, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 21, 2023

Made appointment for oil change and was still there for over two hours. Was under impression that oil change was free. Was charged labor for changing out lug nuts even though oil change included ti More

by kooia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
Feb 24, 2023 -

Heiser Chevrolet responded

Dear valued customer, thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

February 20, 2023

Very professional very respectful I love that shop. Dave is very courteous fast and friendly wouldn't recommend anyone else More

by ggholson85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Feb 20, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 20, 2023

It's clean. Everyone is helpful. My sales rep was very knowledgeable and always had a smile on. More

by Susan Widmer 1950@gmail.com
Recommend Dealer
Yes
Employees Worked With
Amy-saw, PJ Geboy, Keith Jacobsen
Report | Print
Feb 21, 2023 -

Heiser Chevrolet responded

Susan, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

1
...
61
62
63
...
139