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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews
Call Service Center (414) 327-2300

1,385 Reviews of Heiser Chevrolet - Service Center

Sort by
May 06, 2023

Did exactly what they said they would do. Extremely satisfied. Salesman, Steve was very helpful. My thanks to all. More

by TOOCOLD419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Priewe, Service Team, Rafael Rivera
Report | Print
May 11, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 05, 2023

I dropped my Suburban off for an oil change and tire rotation. I really appreciate that they will shuttle me back home and pick me up when the vehicle is ready. More

by Victoria L.
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
May 05, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 04, 2023

The service department has treated me with the upmost respect and kindness every time that I bring my vehicle in for service. More

by rlwilliams2825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 03, 2023

I have been with Heiser for 20 years- sales service-all good stuff. Five stars. More

by SYNCROINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cantonese
Report | Print
May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 01, 2023

Not good services at all. I was not impressed or satisfied with the customer service More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Report | Print
May 05, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for the inconvenience you experienced. Your feedback has been sent to the appropriate management in an effort to better our business and employees

April 29, 2023

Even though it was a long wait the service was good and I recommend it More

by anthonymunar331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

May 04, 2023 -

anthonymunar331 responded

Your welcome

April 29, 2023

They were great. Got the job done in a reasonable time! Happy with the work. More

by PJWHITE1407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Keith Jacobsen
Report | Print
May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 04, 2023 -

PJWHITE1407 responded

Thanks

April 28, 2023

From the time we drove in, Keith greeted us. He was kind, listened and provided the best costumer service. When the car was completed he stopped by the waiting room called my name and escorted m More

by eablischke@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen, Keith Jacobsen
Report | Print
May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 28, 2023

Oil change was done quick and on time. Waiting rooms was well stocked and clean. What more can you ask for? More

by ZOOSKI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 28, 2023

Well i was very satified with staff but very disapointed that my car does the same things and makes the same noises. Hard to trust auto mechanics. Paid over $1000 and car feels the same More

by wazitacs
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
May 05, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

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