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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews
Call Service Center (414) 327-2300

1,385 Reviews of Heiser Chevrolet - Service Center

Sort by
June 30, 2023

Pretty simple, super great people, wonderful service and price. Location is short drive to home. More

by KUHAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Shepard, salesman , James Priewe, Service Team, PJ Geboy, Megan Shulta, Ben Jarvis, Keith Jacobsen
Report | Print
Jul 05, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 29, 2023

I usually never have a problem with the dealership. Unfortunately the day I had service they were using new computers and it appeared to me they were learning as they go causing huge delays. More

by JOHNROCCO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
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Jun 29, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait.

June 27, 2023

Worst experience. And it seems nothing will ever change here as always. Nothing ever gets fixed More

by UPBREAKMAN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service Team, Keith Jacobsen
Report | Print
Jun 29, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. It is always our goal to go above and beyond for our customers and we are sorry that we apparently fell short. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

June 26, 2023

They went above and beyond what we had asked for: doing another paint job so all the paint matched! More

by VALDESENGEL
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Jun 29, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 26, 2023

Hope. I have not found a place to work on vehicle until now. Thank you! More

by togomeal43
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Ann Scaffidi, Mark Scaffidi, James Priewe, Samantha Calmes, PJ Geboy, Megan Shulta, Ben Jarvis, Keith Jacobsen
Report | Print
Jun 29, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 22, 2023

Clean comfortabe lots of friendly people wait time not to bad miss the popcorn machine! Very helpful needed a shuttle ride and absolutely enjoyed George the driver hes full of knowledge about cars More

by carla53185
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Megan Shulta
Report | Print
Jun 26, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 21, 2023

Keith was very knowledgeable and thorough when taking care of my vehicle. Thank you very much More

by PJWHITE1407
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Team, Keith Jacobsen
Report | Print
Jun 26, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Keith. We look forward to working with you again in the future.

June 20, 2023

Bla bla blaaa Perhaps a 25% off coupon No now we're down too five Bye More

by STICKNEYAVE
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen, Keith Jacobsen
Report | Print
Jun 26, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 16, 2023

The people and place was very nice and the work on my car was done fast. More

by Priscillachavezpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Report | Print
Jun 19, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 16, 2023

Awesome job love that place will always take my truck there great place and great people More

by Wunderjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Mary Ann Scaffidi, Mark Scaffidi, James Priewe, Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Jun 19, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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