Heiser Chevrolet - Service Center

I appreciate that the repair was done under warranty with no questions as it should. Thank you. no questions as it should. Thank you. More

The wait was longer than usual. The service techs that once were there is no longer there. I'll be taking my car elsewhere for service in the future. The service techs that once were there is no longer there. I'll be taking my car elsewhere for service in the future. More

As usual, great work. The time it took, however, was a bit longer than usual. The time it took, however, was a bit longer than usual. More

Always an easy drop off and pick up. Very friendly and always happy with the workmanship. Very friendly and always happy with the workmanship. More

The service department was very busy A but they still got all the electrical work done on my car in a timely fashion, as promised. all the electrical work done on my car in a timely fashion, as promised. More

Couldn’t find me in computer. Overcharged me and couldn’t figure out how to give a credit. Overcharged me and couldn’t figure out how to give a credit. More

Arranged appointment for service and identification of water leak issue which was believed to be an air filter. Appointment booked on wrong date at dealer, and after waiting nearly 2 hours for a basic ser water leak issue which was believed to be an air filter. Appointment booked on wrong date at dealer, and after waiting nearly 2 hours for a basic service that they said would take 45mins-1hr, they told me they couldn’t do the air filter because it was “hard” to get at. I asked for a quote, and it was $5, which the service worker said was an error, and that he had to check with the mechanic. I opted to just leave at this point. When I departed I observed that the oil change sticker had the next service year as 2070. They blamed it on a “new system.” Truly a stunning experience all around. More

Terrible customer experience with service department… waited 4 1/2 hours for a transmission fluid change after being told it would be 1-2 hour wait waited 4 1/2 hours for a transmission fluid change after being told it would be 1-2 hour wait More

had an appt for 2 cars for oil change. first car took a little longer than expected and due to a doctors appt, I had to reschedule the second car for a week or so later. The service writer first car took a little longer than expected and due to a doctors appt, I had to reschedule the second car for a week or so later. The service writer never scheduled the car and I didnt get the oil change done and was told I would have to get another appt in another week, but I was going on a 600 mile vacation , so I didnt get the oil change done More

Pretty simple, super great people, wonderful service and price. Location is short drive to home. price. Location is short drive to home. More