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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews
Call Service Center (414) 327-2300

1,385 Reviews of Heiser Chevrolet - Service Center

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July 30, 2023

The dealer was good years ago, but have fell me with service, Customer service, calls More

by HOLMES-DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Rivera
Report | Print
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

July 28, 2023

Couldn’t be more happy with how they helped service our vehicle thank you very much! More

by NHAATAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 28, 2023

This place has really changed. . not for the better. There should be better communication when having your vehicle serviced. Not happy with this visit at all!!! More

by TANEQUIA1
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jacobsen
Report | Print
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

July 28, 2023

Very friendly staff. Nice clean environment. Helpful to get problems taken care of. All in a great place to do business More

by ALTRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 27, 2023

Always went to heiser since I've had this car nothing but but good things to say about this dealership More

by SHIRLEYAUSTIN_ADWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dnt knw names just faces
Report | Print
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 26, 2023

I have brought my car in several times for different issues and each time they have not only taken care of the issue but taken the time to explain the issue. More

by ARHTURCARTLIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Keith Jacobsen
Report | Print
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 24, 2023

In my 7 years of taking my vehicle to Chevy this had been my worst experience at a Chevrolet. The staff is rude, unprofessional and to say the least they don’t know what they’re doing. If I wanted a rushed j More

by Nefertiti.crump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Jul 25, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

July 24, 2023

So far, I've never been disappointed in the levels of service received. A business is only as good as its staff. Thank you for always making feel welcome... More

by anglarmstd53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Jul 25, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 23, 2023

I came in for an oil change and was in and out super fast as usual More

by REGGIETHOMPSONSR
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Report | Print
Jul 25, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 23, 2023

Fast professional friendly service great job the service technician that helped me was very informative More

by POSTALMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald
Report | Print
Jul 25, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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