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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews

1,385 Reviews of Heiser Chevrolet - Service Center

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August 03, 2023

Have been going here for about 15 years. Have always been upfront and honest not trying to sell me stuff I dont need More

by JSEELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Lemle, Megan Shulta
Aug 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2023

Steve Stelton had called me this morning to make sure all was going well with my Equinox. I had stated that I would be at the dealership shortly as I had to return today for the service department could appl More

by ckablau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2023

I continue to receive excellent customer service from the service team. They always go above and beyond. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Service Team, Megan Shulta, Keith Jacobsen
Aug 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 01, 2023

We have purchased 3 vehicles there. Thinking of going hybrid or electric for the next purchase. More

by MARYMH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 01, 2023

I don't believe I worked with Keith at all, most of it was with Megan. This was not an easy situation to complete with Heiser, I won't be bringing my trucks there for service anymore. More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta, Keith Jacobsen
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

August 01, 2023

George did a great job staying in communication during my pick up and delivery service. I greatly enjoy working with him. More

by RODRIGUEZFAMLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Service Team, Megan Shulta, Keith Jacobsen
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 31, 2023

Everyone was great at Heiser, especially Andy was in tune with special attention to detail More

by dlbazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 31, 2023

I love working with a Heiser dealership, Andy was a great help paying special attention to detail More

by dlbazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 30, 2023

Heiser Chevy replaced my brakes and then they started squeaking all the time right afterwards. When I brought this up to the dealership, they told me that the pads they installed have high metal content More

by JEBUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jacobsen
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

July 30, 2023

Always willing to fit us in. Always good service. Thanks for always walking us through our options. More

by S.ADAMS414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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