1,385 Reviews of Heiser Chevrolet - Service Center
Steve Stelton had called me this morning to make sure all was going well with my Equinox. I had stated that I would be at the dealership shortly as I had to return today for the service department could appl was going well with my Equinox. I had stated that I would be at the dealership shortly as I had to return today for the service department could apply the coating on my Equinox. Steve had met me outside and answered a question I had about the car and offered to pull it into the garage to get serviced. I also asked about purchasing new floor mats and Steve had me wait for him inside at his desk so he could assist me in ordering new floor mats. He later came and stated they had them in stock. Great assistance in the service department as well. I truly appreciate all the help and assistance I have received these past two days. I can’t thank you enough. Cathy K. More
I don't believe I worked with Keith at all, most of it was with Megan. This was not an easy situation to complete with Heiser, I won't be bringing my trucks there for service anymore. was with Megan. This was not an easy situation to complete with Heiser, I won't be bringing my trucks there for service anymore. More
Heiser Chevy replaced my brakes and then they started squeaking all the time right afterwards. When I brought this up to the dealership, they told me that the pads they installed have high metal content squeaking all the time right afterwards. When I brought this up to the dealership, they told me that the pads they installed have high metal content and that they make a lot of noise. No one told me that when they installed them or offered me options. Who in earth would want to have their brakes squeak? Very disappointed at this and they made no effort to try and resolve the situation, they said they work fine, they’ll just squeak. In my opinion this is either a manufacture defect or deceptive practice. More