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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews
Call Service Center (414) 327-2300

1,385 Reviews of Heiser Chevrolet - Service Center

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August 11, 2023

Great help however labor cost WAY to much. Cost way more than parts! Shame on you. But Appreciate your help thank you More

by dpiontek62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Aug 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

August 11, 2023

Work is always done well. I have no complaints about the service company. I think checkout should go back to the front of the office. People are waiting to check in for ser More

by ZAWIZEWSKI
Recommend Dealer
Yes
Employees Worked With
I don't know any of these names
Report | Print
Aug 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 11, 2023

Jared has no communication skills. Didn't return any calls for two days Nothing but excuses. If Sam was still here he give him a ear FULL More

by GEONO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta, Jerold Cunnignham
Report | Print
Aug 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

August 10, 2023

Repaired the right backside of my car and scratched the left backside of my car now I need to bring it back to have that repaired. Not very happy. More

by SUSANWETTER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bogey shop employees
Report | Print
Aug 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

August 09, 2023

Quick oil change and found a nail in tire and looked up tire warranty so replaced at no charge. More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Aug 10, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 09, 2023

Spend over 3 grand. Didn't even get a car wash And I always had to call them. More

by claire2974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Report | Print
Aug 10, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

August 06, 2023

Very clean place and the people are super super nice and helpful awsome place to go More

by tarmaxasphaltservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Keith Jacobsen
Report | Print
Aug 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 06, 2023

The people at Heiser are very friendly, very knowledgeable and took good care of me. I complain about some greasy fingerprints on my truck. They told me to bring it back and they wash it for me More

by grizzallen88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Aug 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 06, 2023

We had an unexpected problem and had to drop our vehicle off on a holiday weekend. The problem was diagnosed as a broken fuel pump. The repair was made by the following week and came in under the initial es More

by raikins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Keith Jacobsen
Report | Print
Aug 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 06, 2023

Great customer service, made sure that I got in and out. Will be coming back to this location More

by KEARNEYT91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Keith Jacobsen
Report | Print
Aug 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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