Heiser Chevrolet - Service Center

They encountered a problem when installing my tires basically they had the wrong size. They went out of their way to get the correct ones and come to pick me up so I could get my truck back the aftern basically they had the wrong size. They went out of their way to get the correct ones and come to pick me up so I could get my truck back the afternoon! Always great service at Heiser! More

Prices are outrages. Would not recommend bringing your vehicle here. I told them the problem and still proceeded to do a full diagnostic and charge me $180 for it. Would not recommend bringing your vehicle here. I told them the problem and still proceeded to do a full diagnostic and charge me $180 for it. More

My new 24 Trax started to have engine issues on my way to the Brewers game from Marshfield. Contacted On Star and they got me in touch with you. Your service team fit me into their busy schedule with no the Brewers game from Marshfield. Contacted On Star and they got me in touch with you. Your service team fit me into their busy schedule with no grumbling. We were back on the road within an hour and made the game. A special thank you to Keith. More

This dealership used aftermarket parts on my car but told my insurance company that they would be using Lincoln parts. The collision center denied it. I came back three times with regards to the hood until t my insurance company that they would be using Lincoln parts. The collision center denied it. I came back three times with regards to the hood until the general manager took over and they finally replaced the hood .They gave false information to Carfax regarding odometer reading. The general manager never called me back after replacing the fake hood with a Lincoln car hood. I called for days on end trying to report my odometer reading, They denied giving the wrong odometer reading to Carfax until Carfax sent a email and informed me that they indeed receive the odometer reading information from Heiser Chevrolet. Heiser Chevrolet had added on 50,000 miles more than what my SUV odometer stated, my odometer read 41,000 miles they heiser Chevrolet said I had 91,000 miles. I spent with them $16,000 for repairs and it was just a fiasco from start to finish. The folks and Collision Centet was very hostile and spoke with me very abrasive Lee and moments I am afraid to drive the car and I informed Collision Centet that I was afraid to drive it so I don’t know what they may or may not have done to it. I don’t find them to be trustworthy at all. More

The dealership ended up fixing our windshield, sunglasses holder, and drivers front seat trim per our agreement. We are very happy with the car and hope to keep it for a long time! holder, and drivers front seat trim per our agreement. We are very happy with the car and hope to keep it for a long time! More

We were very happy with the service we received on our Equinox 2020. The recall work was done in a timely matter while I waited. Our service advisor was excellent. He was extremely personable and profess Equinox 2020. The recall work was done in a timely matter while I waited. Our service advisor was excellent. He was extremely personable and professional. He was A+++. I would also give the dealership the same rating. More

The service department does great work,and everyone that I talk to is friendly.It is easy to get an appointment also. I talk to is friendly.It is easy to get an appointment also. More

I came in about my alternator, which killed my battery. I wasn't able to pick up right away as being on vacation. When I did come to pick up my vehicle my battery/car wouldn't start. You would think they w I wasn't able to pick up right away as being on vacation. When I did come to pick up my vehicle my battery/car wouldn't start. You would think they would have charged it while they worked on my vehicle. They made things right, but I did have to talk to the manager, the service guy needed to learn about procedures I'd say. More

I asked for an evaluation of my exhaust system and brakes. I did not receive quality information. brakes. I did not receive quality information. More

Heiser and Steven did a great job setting me up with my new truck! It was a great experience. new truck! It was a great experience. More