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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews

1,385 Reviews of Heiser Chevrolet - Service Center

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October 14, 2023

I will be using only this dealership going forward! Asha was very friendly and helpful! More

by saracain3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
Oct 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are so pleased to hear Asha was able to go above and beyond to assure you had a positive experience! We greatly appreciate your feedback and know our customers are our highest priority, our goal is to always exceed our customer expectations. We look forward to working with you.

October 13, 2023

Car was filthy inside from dust for sitting for 3 months to fix at least someone could have vacuumed it out! Or ran it through the car wash More

by CoriKim22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Oct 23, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Cindy Robinson by phone at 414-546-8850 or by email at cindy.robinson@heiser.com so we can discuss what happened during your experience.

October 13, 2023

Asha was Fantastic! !! Will definitely return in the future for service, the corvette mechanics have a wealth of knowledge More

by Sbiasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
Oct 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 12, 2023

Thanks for the great work! Appreciate everything you’ve helped me out with the last few months. More

by cbedwell28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Angela Resa
Oct 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 12, 2023

Very good service, very friendly, don't push customers when they are asking questions, very clean place More

by jujuspirit1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Calmes, Service Team, PJ Geboy, Megan Shulta, Keith Jacobsen, Ryan Koch, Asha McDaniel, Angela Resa, Hadeel Abujaber
Oct 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 11, 2023

Heiser has consistently provided satisfactory service whenever my vehicle has needed service. It has also been quite easy to schedule appointments. More

by ANDERSONELLIOTT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta
Oct 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 10, 2023

Asher is an awesome and probably one of the best sales reps they have at Heiser! I can’t say anything but good things about how she cares for customers and helps. More

by Msclawson06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
Oct 16, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

October 10, 2023

Great Staff. Always treated respectfully and fairly by the Heiser Service Staff. They are top notch as far as I am concerned. Very knowledgeable and efficient. More

by janik.judith68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Oct 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 10, 2023

Was t really informed to what was going on. I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room More

by MMCUSTOM33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Crandall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Mary Ann Scaffidi, Service Team, Megan Shulta, Ben Jarvis, Rafael Rivera, Dawn Riedel
Oct 23, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

October 09, 2023

Had oil change done and overall satisfied, but did notice after getting home noticed that there were greasy hand prints on both of my front quarter panels. While it is a minor issue, I feel that anyone's ve More

by FANOF1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadeel Abujaber
Oct 09, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

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