Heiser Chevrolet - Service Center

Keith great help & always looked out for my best interest. Sad to see him leave his desk. Marine from corporate very understanding & understood my needs every step of the way & helped on getting me interest. Sad to see him leave his desk. Marine from corporate very understanding & understood my needs every step of the way & helped on getting me a loaner when I needed it. Amy in sales also very nice lady & went beyond helping every way she could. Asha kept the smiles coming & put her best foot forward to help & understand my needs. Thank you very much to the above ppl. Now for this Cindy person in service! Very disrespectful person & not getting all faxs before she TELLS (not explaining to a customer) what she's going to do with out understanding why my car was in the shape it was in & telling me "I'm going to pay $50per day for the rental or i go without." She needs to go back to a customer training school & pass the test 100% plus. More

I had to send the estimate in after calling multiple times and giving my insurances email address. They then told me they'd call when the parts came in and I had to call and then they couldn't get me in times and giving my insurances email address. They then told me they'd call when the parts came in and I had to call and then they couldn't get me in right away. Then they told me it would take 2-3 weeks for repairs and they ended up having my car for 6 weeks. They also never told me that they had to resend in an estimate to my insurance since repairs were going to cost more. I just had to keep calling for updates because they weren't contacting me. Very disappointmented about the entire experience. Will never go back. More

Not good follow up service had to pay $680 talking with GM nothing yet 11 GM nothing yet 11 More

Excellent service, taken when appointment was due, explained future suggestions of services needed, great waiting area explained future suggestions of services needed, great waiting area More

Don’t understand why it takes so long for routine maintenance when you make an appointment. Had to cancel another appointment. I waited 2 and a half hours. Too long of a wait maintenance when you make an appointment. Had to cancel another appointment. I waited 2 and a half hours. Too long of a wait More

All of a service people at Heiser are great. The waiting room is clean and there's soft drinks that are complimentary. It's very much appreciated what Heiser does for me. The waiting room is clean and there's soft drinks that are complimentary. It's very much appreciated what Heiser does for me. More

Everyone I have encountered there is rude and has an attitude and has no regard for the concern that you brought the vehicle in for initially and wants to up sell unneeded work. attitude and has no regard for the concern that you brought the vehicle in for initially and wants to up sell unneeded work. More

As always very good Very professional as always No No No Nono No no no Nono No no no More

I have body work to be completed, (through an insurance claim) but I am afraid to go back to them. claim) but I am afraid to go back to them. More

Heiser was extremely helpful in fixing my problem and also getting the car in and out right away! Great team over there and they deserve to be rewarded! also getting the car in and out right away! Great team over there and they deserve to be rewarded! More