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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews

1,385 Reviews of Heiser Chevrolet - Service Center

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November 13, 2023

I can count on thos dealership to get the job done right the first time with professionalism More

by GENA2LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Nov 13, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 13, 2023

When I showed up for oil change, 4 new tires, and front end alignment I was told I was not on the schedule. They work was completed by end of day. I was quoted approx 2500 of additional repairs needed. I More

by APT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Nov 20, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

November 13, 2023

Great place friendly environment fast service location is ot that far easy to get to More

by payasoflores.mf391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 20, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 10, 2023

I received great service form Heiser Chevrolet in West Allis, on time, quality work and good price, thanks More

by Hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 13, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 10, 2023

Service advisor and mechanic did a great job, but I was sold a substandard extended and outrageously overpriced warranty. Too many loopholes. More

by westphal666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The young man who did the mechanical work on my vehicle. , Asha McDaniel
Nov 13, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

November 08, 2023

Came in for a oil change went great thank you for the service have a great day More

by mattthewsteckahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Nov 09, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 08, 2023

Took almost 2 hours for a oil change. It is so ridiculous waiting for that long! More

by DRAYVIPER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Nov 09, 2023 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

November 06, 2023

Yhid vidit was tge first time to Heiser. Service was prompt, professional and reasonably priced. I plan to make this my regular service facility spot. More

by nleazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadeel Abujaber
Nov 07, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 06, 2023

Heiser is just the best there is. The pricing is good and they are upfront about everything. More

by rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ann Scaffidi, Service Team, Megan Shulta, Ben Jarvis, Keith Jacobsen, Dawn Riedel
Nov 07, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

November 04, 2023

It’s OK they have. Actually they need improve waiting room. They don’t have water, coffee snake, nothing other than that people are friendly More

by savicic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team
Nov 07, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

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