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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews
Call Service Center (414) 327-2300

1,385 Reviews of Heiser Chevrolet - Service Center

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December 21, 2023

Oil change went without a hitch. Great service and will continue to go there. Thank you More

by bablunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen, Ryan Koch, Asha McDaniel, Hadeel Abujaber, Cindy Robinson
Report | Print
Dec 27, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 15, 2023

You guys will not return calls. The service manager would not return my call. Store manager would not answer my question and transfer me to the service manager that never call back. More

by redheadedvixenwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

December 14, 2023

Do not return calls still waiting on a call how to make three appointments very poor More

by VOECKSFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team, Keith Jacobsen, Ryan Koch, Asha McDaniel, Hadeel Abujaber
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

December 14, 2023

Have been with Heiser since 2016. They have no given me any reason to look elsewhere. They are honest, knowledgeable, professional and personable. More

by RBRAULT33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 13, 2023

Heiser Rocks Absolutely! !!! Highly recommended Heiser Rocks Absolutely!!!! Highly recommended Heiser Rocks Absolutely!!!! Highly recommended More

by DAVIDAJ323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 08, 2023

Great clean environment and service advisors were well informed with the update of my service. More

by tveit2man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Dec 12, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 07, 2023

Outstanding service advisors mechanics are excellent waiting area for customers is excellent I don't know what else to say More

by mschneller92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Asha McDaniel
Report | Print
Dec 12, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2023

Great experience. Done I don't want to do this anymore. Please do stop texting me. More

by DUCKEYSUE
Recommend Dealer
Yes
Employees Worked With
Idk - I forgot. They were very nice and informative.
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 05, 2023

Felt unwelcome was like walking in a place u kno u're not welcome at More

by DWILKERSON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta, Hadeel Abujaber
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

December 05, 2023

Friendly and efficient Easy to get appointments Staff is friendly and efficient Get things done as scheduled More

by JOLYN_HAUGEN
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

Jolyn, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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