Heiser Chevrolet - Service Center

Sales, finance & service was ? ????????? We appreciated the kindness, follow thru and thoroughness of everyone we dealt with. Thank you ????????? We appreciated the kindness, follow thru and thoroughness of everyone we dealt with. Thank you More

Car was fixed in a timely manner and the ladies in the service department did an excellent job being patient with me and answering all my questions. I felt very taken care of through a stressful time. service department did an excellent job being patient with me and answering all my questions. I felt very taken care of through a stressful time. More

My Suburban is still not fixed. Almost a year with problems after problems. The floor pannel just after they fixed it. And they put in a new sencor for the rear door and it still gl Almost a year with problems after problems. The floor pannel just after they fixed it. And they put in a new sencor for the rear door and it still glitches. I should be able to at least take about 10 thousand of this Suv and bummber to bummper full life time warrenty. More

Found problem quickly, called me with price to fix it and made repairs the same day made repairs the same day More

First time I went there they said my broken rear windshield wiper wasnt covered under warranty, went somewhere else and it was covered. Next time they tried charging me for an oil change when I spec windshield wiper wasnt covered under warranty, went somewhere else and it was covered. Next time they tried charging me for an oil change when I specifically told them not to do anything unless I approved. Then ij the matter of a couple a couple weeks the diag fee more than doubled in price and when I asked another customer service employee, they said the diag was like $100 less than what the first person said. More

Outstanding service. Awesome customer care. Asha at the service counter is absolutely amazing. Love bring my truck here Awesome customer care. Asha at the service counter is absolutely amazing. Love bring my truck here More

They tried to sell me a service I did not need they tried to tell me that my truck's front end needed to be repaired when in fact there was nothing wrong with the front end. The service that they did replaci to tell me that my truck's front end needed to be repaired when in fact there was nothing wrong with the front end. The service that they did replacing the manifold gaskets was not done that well they told me that they used all new bolts and charge me $8.50 for them each when in fact I found four bolts that were reused. After I left the dealership I took the truck to an industrial truck shop to have the front end inspected I was the technician that the truck was in very good shape and the parts did not need to be replaced at this time. The service writer tried to sell me a bill of goods. We will not be returning to this dealership for any repairs or service and we have been coming there for a number of years thank you More

Replacement part for my car took 4 weeks. Repair girls were very nice. Your contact us email is AWFUL! Repair girls were very nice. Your contact us email is AWFUL! More

Customer service is always good. Just had 1 minor hiccup but was resolved. Thank you Just had 1 minor hiccup but was resolved. Thank you More

The advisors were a little rude and it was not best customer service experience .You have to listen before you speak!! I will never ever ever come back to Heiser, nor will any of friends and family. customer service experience .You have to listen before you speak!! I will never ever ever come back to Heiser, nor will any of friends and family. More