Heiser Chevrolet - Service Center

I only go to the dealership when I have to. This one is more reliable and has been honest with me on multiple vehicles I’ve had. They will remain my first choice. This one is more reliable and has been honest with me on multiple vehicles I’ve had. They will remain my first choice. More

Love this dealership. Even though my car was not purchased from heizer (my very first Car was that i bought in 1978 was) I love and trust the service dept. Even though my car was not purchased from heizer (my very first Car was that i bought in 1978 was) I love and trust the service dept. More

My visit was for routine maintenance on my 2014 Chevy Impala LTZ Limited (only 43,000 miles). The guys at the service desk ere both friendly and professional. The car was ready on time, and i notic Impala LTZ Limited (only 43,000 miles). The guys at the service desk ere both friendly and professional. The car was ready on time, and i noticed that they'd vacuumed the interior--nice touch! My service report was concise, and one item that will require attention in the future was brought to my attention. I used an online Service Special Coupon, so the final cost of the service was very competitive. It was a good experience and I'll be back! RayB More

It was honestly amazing. Lucas is a great service advisor. He kept me up to date on everything and was very polite towards me. Lucas is a great service advisor. He kept me up to date on everything and was very polite towards me. More

I would have thought the service department would know I had an extended warranty, before shocking me into a 1400 bill, I purchased the warranty at the dealership It turned out that it was covered but why w had an extended warranty, before shocking me into a 1400 bill, I purchased the warranty at the dealership It turned out that it was covered but why wouldn't the service department know. More

The Service Department has always been the best part of this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder wha this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder what the problem is. Lucas England does an outstanding job, in spite of the fact that he seems to be the only Advisor left. I think he deserves a healthy raise. More

My car was towed in for a repair. Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle ser Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle service. More

The folks I worked with were efficient and helpful, and contacted the insurance directly to trouble shoot issues. I was very thankful for good service. contacted the insurance directly to trouble shoot issues. I was very thankful for good service. More

I waited 30 minutes to be helped because the system was down. They kept my car for 3 days to discover there was no problem but it’s still doing the same thing. I picked up my car and they didn’t even wash down. They kept my car for 3 days to discover there was no problem but it’s still doing the same thing. I picked up my car and they didn’t even wash it and I asked for it to be washed when I dropped it off. More

Jeffrey Brister provided excellent service at my visit to have my oil changed. He kept me informed and I will definitely return with confidence. have my oil changed. He kept me informed and I will definitely return with confidence. More