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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,372 Reviews

1,372 Reviews of Heiser Chevrolet - Service Center

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May 24, 2019

They had me in and out quickly. Scheduled for 7:30 AM and they were ready for me when I pulled up. Only getting tires rotated (free because I bought them at Heiser) so was in and ou More

by JGABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, Dan Gndat
May 23, 2019

Service for Recall Always excellent service. Staff are responsive and personable. Comfortable waiting room and nice amenities. Appreciate the free car wash. Only complai More

by kertl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese
May 23, 2019

Great service and customer service My experience was perfect and the timing was everything. I received a shuttle home they told me 2 and half hour and I will as only home for an hour be More

by OCOLBERT81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Dan Gndat
May 23, 2019

Price estimate Was kept informed in timely manner. Was offered courtesy ride.Had a scheduled appointment and was waited on as soon as I drove into service area. More

by JOYCESTATEN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with young man named Shawn. He was very helpful and polite.
May 23, 2019

Average I went in for an oil change. Process was oretty seemless on the rep side. I will say its not a good look when you have a mechanic sitting with his leg More

by KSYLVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember my initial reps name
May 23, 2019

Service was good, however disappointed that I would expect the service writer to alert me to do suggested 24000 mile requirements to my vehicle. I never rece More

by DAVISML629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

Did good job They did a awesome job on my truck and figuring out what was the problem and I appreciate everything that they did they also gave us a loaner vehicle More

by VJONES0920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , Willie Lemle, Mike Catanese
May 23, 2019

Oil Change First time at your dealership and I will return again. Good Service & Good Price. I was happy with my experience but an hour wait in the waiting room More

by Judith42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe, Joseph Scheffler
May 23, 2019

6 month maintenance Great employees both in the service department and cashiers. Friendly environment . Took a little less time to do the oil change then I had planned More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe, David Harvancik
May 23, 2019

Repaired front end suspension Went for oil change and tire rotation. They saw cracks in front control arm parts and fixed those too. All under warranty. So happy they did because w More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Dan Gndat
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