1,372 Reviews of Heiser Chevrolet - Service Center
They had me in and out quickly. Scheduled for 7:30 AM and they were ready for me when I pulled up. Only getting tires rotated (free because I bought them at Heiser) so was in and ou Scheduled for 7:30 AM and they were ready for me when I pulled up. Only getting tires rotated (free because I bought them at Heiser) so was in and out quickly. Barely had time to finish my free coffee and breakfast bar. How often do you see someone use the word "free" in a review of a car dealer? Check em out. More
Service for Recall Always excellent service. Staff are responsive and personable. Comfortable waiting room and nice amenities. Appreciate the free car wash. Only complai Always excellent service. Staff are responsive and personable. Comfortable waiting room and nice amenities. Appreciate the free car wash. Only complaint: Send too many requests for reviews!! More
Great service and customer service My experience was perfect and the timing was everything. I received a shuttle home they told me 2 and half hour and I will as only home for an hour be My experience was perfect and the timing was everything. I received a shuttle home they told me 2 and half hour and I will as only home for an hour before they called to say they were done with my service. Hands down best service I have received ever. More
Price estimate Was kept informed in timely manner. Was offered courtesy ride.Had a scheduled appointment and was waited on as soon as I drove into service area. Was kept informed in timely manner. Was offered courtesy ride.Had a scheduled appointment and was waited on as soon as I drove into service area. More
Average I went in for an oil change. Process was oretty seemless on the rep side. I will say its not a good look when you have a mechanic sitting with his leg I went in for an oil change. Process was oretty seemless on the rep side. I will say its not a good look when you have a mechanic sitting with his legs kicked up while literally playing a game of pool instead of moving another customers car to work on. The rep asked him politely to move the other vehicle so mine could be in cue in which the mechanics response was he was in the middle of an important game with no regard to my presence...extreme lack of professionalism. My initial rep was awsome, everyone else kind of had no regard for the customers... More
Service was good, however disappointed that I would expect the service writer to alert me to do suggested 24000 mile requirements to my vehicle. I never rece was good, however disappointed that I would expect the service writer to alert me to do suggested 24000 mile requirements to my vehicle. I never received a performance or safety check list. More
Did good job They did a awesome job on my truck and figuring out what was the problem and I appreciate everything that they did they also gave us a loaner vehicle They did a awesome job on my truck and figuring out what was the problem and I appreciate everything that they did they also gave us a loaner vehicle to get back-and-forth to work More
Oil Change First time at your dealership and I will return again. Good Service & Good Price. I was happy with my experience but an hour wait in the waiting room First time at your dealership and I will return again. Good Service & Good Price. I was happy with my experience but an hour wait in the waiting room. Guess you were busy that day. I did have an appointment. More
6 month maintenance Great employees both in the service department and cashiers. Friendly environment . Took a little less time to do the oil change then I had planned Great employees both in the service department and cashiers. Friendly environment . Took a little less time to do the oil change then I had planned on. Waiting area was clean and cheerful. More
Repaired front end suspension Went for oil change and tire rotation. They saw cracks in front control arm parts and fixed those too. All under warranty. So happy they did because w Went for oil change and tire rotation. They saw cracks in front control arm parts and fixed those too. All under warranty. So happy they did because we had long trip planned in a few days. Would hate to break down while traveling! More