Heiser Chevrolet - Service Center

Prompt and professional. I have been going to Heiser since 2009 and I have never received anything less than great service. The staff is always so friendly and knowledgeable. I have been going to Heiser since 2009 and I have never received anything less than great service. The staff is always so friendly and knowledgeable. Keep up the great work! More

Service was great! As always the team was great. The communication about the issues with the vehicle, the length of time it took to repair and working with us to insure As always the team was great. The communication about the issues with the vehicle, the length of time it took to repair and working with us to insure everything is done in a timely matter. More

Great service As always the team was great. I will continue to use this facility for all of my service needs. Thank you to the entire staff. As always the team was great. I will continue to use this facility for all of my service needs. Thank you to the entire staff. More

Dependable and great to work with So far all of my dealings with Heiser Chevrolet in West Allis have all been very positive. We have always been treated cordially and any service work So far all of my dealings with Heiser Chevrolet in West Allis have all been very positive. We have always been treated cordially and any service work that we have had done was completed correctly and was done in the time estimated to complete the work. More

Oil Change When I bought my car, I prepaid for my oil changes. They did a good job. I enjoy the opportunity to use the WIFI and get work done, while eating popco When I bought my car, I prepaid for my oil changes. They did a good job. I enjoy the opportunity to use the WIFI and get work done, while eating popcorn and drinking a mocha More

Service survey Appointment was to my schedule and work performed was to my expectations .Never a issue when I get service and if there is it’s handled correctly Appointment was to my schedule and work performed was to my expectations .Never a issue when I get service and if there is it’s handled correctly More

extremely disappointed after buying many vehicles I brought my 2018 Silverado in for an oil change and to check a check engine code that occurred a week earlier. I also asked if they could wash the v I brought my 2018 Silverado in for an oil change and to check a check engine code that occurred a week earlier. I also asked if they could wash the vehicle. The service adviser told me what the cost of oil change was and that they would also put a $99 dollar charge to read the code but wouldnt charge me if they didnt do any work. I was advised that there was a bad bank of injectors that they were recommending an $1100 replacement. disappointing on a truck 19 months old even though it has 67K miles. I said I did not want to replace now. However, I was still charged the $99 code charge which I was under the impression I would not be charged. I asked the Adviser and he said there was nothing they could do about the charge. I explained he was going to lose my business and all future purchases if they did not help. He said he couldnt. I asked him to go tell my sales rep Dave why I would not be purchasing anymore vehicles from the dealership. When I walked out to my truck I was thrilled to see my truck had not been washed either. Terrible service, you have lost a customer for good. More

Overall great service The team is always there to assist. This is not the first time that I have had my car serviced from this company. If I am unsure of what is wrong they The team is always there to assist. This is not the first time that I have had my car serviced from this company. If I am unsure of what is wrong they are sure to find the issue. They provide issues in full detail. More

Just a great experience Mark is always prompt courteous, and professional. This team always exceed my expectations. I had a few different repairs that need to be performed, m Mark is always prompt courteous, and professional. This team always exceed my expectations. I had a few different repairs that need to be performed, my service contract covered everything except the oil change. Heiser rocks! More

Good service, long wait for parts I have a fairly new 2017 Malibu that needed a shifter harness replaced. They diagnosed it quickly but then took 2 weeks for the part to come in. I was I have a fairly new 2017 Malibu that needed a shifter harness replaced. They diagnosed it quickly but then took 2 weeks for the part to come in. I was told a few days so that was quite disappointing. Overall the service and follow up is much better than any other dealership I’ve dealt with. More