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1,338 Reviews of Heiser Chevrolet - Service Center
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September 12, 2019
Dependable and great to work with So far all of my dealings with Heiser Chevrolet in West Allis have all been very positive. We have always been treated cordially and any service work So far all of my dealings with Heiser Chevrolet in West Allis have all been very positive. We have always been treated cordially and any service work that we have had done was completed correctly and was done in the time estimated to complete the work. More
by DEMAKKOS
Verified Customer
September 09, 2019
Service survey Appointment was to my schedule and work performed was to my expectations .Never a issue when I get service and if there is it’s handled correctly Appointment was to my schedule and work performed was to my expectations .Never a issue when I get service and if there is it’s handled correctly More
by DEBRAT9
Employees Worked With
Mike Catanese
September 08, 2019
extremely disappointed after buying many vehicles I brought my 2018 Silverado in for an oil change and to check a check engine code that occurred a week earlier. I also asked if they could wash the v I brought my 2018 Silverado in for an oil change and to check a check engine code that occurred a week earlier. I also asked if they could wash the vehicle. The service adviser told me what the cost of oil change was and that they would also put a $99 dollar charge to read the code but wouldnt charge me if they didnt do any work. I was advised that there was a bad bank of injectors that they were recommending an $1100 replacement. disappointing on a truck 19 months old even though it has 67K miles. I said I did not want to replace now. However, I was still charged the $99 code charge which I was under the impression I would not be charged. I asked the Adviser and he said there was nothing they could do about the charge. I explained he was going to lose my business and all future purchases if they did not help. He said he couldnt. I asked him to go tell my sales rep Dave why I would not be purchasing anymore vehicles from the dealership. When I walked out to my truck I was thrilled to see my truck had not been washed either. Terrible service, you have lost a customer for good. More
by WIBOHNT
September 05, 2019
Overall great service The team is always there to assist. This is not the first time that I have had my car serviced from this company. If I am unsure of what is wrong they The team is always there to assist. This is not the first time that I have had my car serviced from this company. If I am unsure of what is wrong they are sure to find the issue. They provide issues in full detail. More
by MVilla
Employees Worked With
Shaun-Service, Quinn Mihalski, Mike Catanese
August 26, 2019
Just a great experience Mark is always prompt courteous, and professional. This team always exceed my expectations. I had a few different repairs that need to be performed, m Mark is always prompt courteous, and professional. This team always exceed my expectations. I had a few different repairs that need to be performed, my service contract covered everything except the oil change. Heiser rocks! More
by TOM
Employees Worked With
Shawn Christian
August 17, 2019
Good service, long wait for parts I have a fairly new 2017 Malibu that needed a shifter harness replaced. They diagnosed it quickly but then took 2 weeks for the part to come in. I was I have a fairly new 2017 Malibu that needed a shifter harness replaced. They diagnosed it quickly but then took 2 weeks for the part to come in. I was told a few days so that was quite disappointing. Overall the service and follow up is much better than any other dealership I’ve dealt with. More
by allie4902
Employees Worked With
Mike Catanese, Dan Gndat
August 06, 2019
Feel like I got things done that were not needed I came in with the idea that the AC needed to be charged and checked for leaks. They told me it was the Water pump and AC thermostat. So they had them I came in with the idea that the AC needed to be charged and checked for leaks. They told me it was the Water pump and AC thermostat. So they had them replaced for 700 dollars turn out it wasnt either of those and we went back to what I originally came for was to check for leaks. So 1000 dollars later and nothing is fixed yet. Pretty disappointed. Service was friendly but did a poor job diagnosing my car and cost me a lot of money. More
by STEEFIN84
Employees Worked With
Mike Catanese
August 06, 2019
Great service Quick and friendly service. Great price. High quality work. I recommend that my friends and family take their vehicles here. I have never had an is Quick and friendly service. Great price. High quality work. I recommend that my friends and family take their vehicles here. I have never had an issue with the work or employees. More
by nphgroth
Employees Worked With
Quinn Mihalski
July 24, 2019
Excellent Service My service representative was awesome in giving me a timeframe of when my vehicle would be ready and it was done in a timely manner. My service representative was awesome in giving me a timeframe of when my vehicle would be ready and it was done in a timely manner. More
by ASJCVC
Employees Worked With
Mike Catanese
July 24, 2019
Oil change and tire rotion The technician was friendly and courteous and even though I was a little late, he assured me it was not a problem. I was there for an oil change & ti The technician was friendly and courteous and even though I was a little late, he assured me it was not a problem. I was there for an oil change & tire rotation. More
by DENISEFURLONG
Employees Worked With
Mark Mc Cabe
