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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,395 Reviews

1,395 Reviews of Heiser Chevrolet - Service Center

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June 01, 2020

NO good at all They was supposed to do a 5 point inspection and never did , Attitude of some personnel was rude and vulgar talking between themselves , no double che More

by Nukand
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
i don't remember names but the people in charge of service department .
Jun 16, 2020 -

Heiser Chevrolet responded

Dear valued customer, thank you for your review. We apologize your experience wasn't where it needed to be. We have sent this to the appropriate parties at our dealership. In the meantime, please reach out to our Service Director Don Meyer at dmeyer@heiser.com or via phone at 414-247-8984. He would like to better understand your concerns. Thank you.

May 31, 2020

Diligent, responsible,fairly priced, pleasant to work with,they do not push in needed items on you as other dealerships have in my past dealings! More

by B.HAUSLER
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, Samantha Calmes, Anthony Mayen, Service Team, Mark McCabe, Shawn Christian
Jun 22, 2020 -

Heiser Chevrolet responded

Dear valued customer, thank you for your review! We appreciate you choosing Heiser for your service needs. We look forward to working with you in the future. Have a great day!

May 24, 2020

I really have mixed feelings about them. I can honestly say ill never purchase a vehicle from them ever again.. As long as it's covered under warranty you could over look the problems. For example scheduli More

by dmshadowz
Recommend Dealer
No
Employees Worked With
Mike Catanese, Anthony Mayen, Service Team
May 26, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, We sincerely apologize that you were unhappy with your last service visit with us. Can you please private message us your contact information so our manager can reach out to you to address your concerns? Thank you

May 24, 2020

Got me in to service a short time after i called, and out same day. Fixed my car fast. Best service from the mechanics and service tech. More

by BATMAN53201
Recommend Dealer
Yes
Employees Worked With
Service Team
May 26, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you very much for taking the time to recognize our team! We appreciate the opportunity to earn your business. Thank you for choosing Heiser Chevrolet. Happy Motoring!

May 22, 2020

Service was good, the cost was way too high. The service is always good. The cost was high for parts and labor. This is the second time I had the water pump replaced. I have had the valve cover More

by ARTDECODAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Lemle, Mike Catanese, Dan Gndat
May 26, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you very much for your feedback We appreciate the opportunity to earn your business.

May 21, 2020

New car !! Came in for my first oil change that was scheduled during purchasing process and just about everyone I can remember that was apart of my purchasing pr More

by DENNISMCCARTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The team that did the new owners review, James Priewe, Service Team
May 21, 2020 -

Heiser Chevrolet responded

Dear Dennis, Congrats on your new vehicle! We are so happy that you had a great experience for both sales and service. We thank you for choosing Heiser Toyota!

May 21, 2020

Great Service There were no surprises and were done when promised. My service guy was very friendly and personable. The checkout process was fast and the girl th More

by 7MYSTICANGEL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Ross, Shawn Christian
May 26, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you very much for taking the time to recognize our team! We appreciate the opportunity to earn your business. Thank you for choosing Heiser Chevrolet. Happy Motoring!

May 17, 2020

Great job, on time. Great job, on time, very professional and a nice washed truck. Great job, on time, very professional and a nice washed truck. Great job, on time, ve More

by MJMALINOWSKI1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Heiser Chevrolet responded

Thank you for your positive feedback about your service experience. We appreciate your business! Heiser Automotive

May 12, 2020

Excellent services and great prices! I cannot say enough good about Heiser Chevrolet. Very helpful and willing to make you feel comfortable in the buying process. Service department is quick and thorough as More

by MUCH0
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mayen, Service Team
May 15, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your positive review of your buying experience with Sales and Service Dept.! We are thrilled you enjoyed yourself and appreciate the opportunity to earn your business! Heiser Automotive

May 07, 2020

It’s always a good experienceNice people taken care of you can see that they’re trying I’ll always go there for service never been disappointed More

by georgekroening
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
May 11, 2020 -

Heiser Chevrolet responded

Hi George, Thank for sharing your feedback about your recent service experience. We appreciate the opportunity to earn your business an hope to see you again soon. Heiser Automotive

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