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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,354 Reviews

1,354 Reviews of Heiser Chevrolet - Service Center

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March 04, 2020

went well mike in serv called back and explained the 2 major issues with my 2011 impala and the cost to fix properly....got it back when he said the time to rep More

by PJB1300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tech was rick fowler, Mike Catanese
Mar 05, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to share your experience! We are happy to hear that you are pleased with your service. We greatly appreciate your business and hope to see you again soon. Happy driving!

February 03, 2020

Shawn’s service was fine. When my appt was set by your appt. booking staff, they gave me the wrong info. I was told that my truck was inspected and parts were ordered on my last visit. I was also told I More

by JOHN.OLSON1999
Recommend Dealer
Yes
Employees Worked With
Shawn in service,
February 02, 2020

My service rep, Jason, was quick, friendly and efficient. I was scheduled for an oil change and was told my car would be ready in about an hour, and Heiser had me out in about 40 minutes. Pretty p More

by KEVON.BARTON
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
Feb 03, 2020 -

Heiser Chevrolet responded

Dear Kevon, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your time with Jason and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future.

February 02, 2020

They have always been very professional and the service people are very good. The waiting area is accommodating. The service time estimate has been accurate. More

by EDWARDWIPF49
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Dan Gndat
Feb 03, 2020 -

Heiser Chevrolet responded

Dear Edward, Thank you for the 5-star review! We are pleased to hear that you've continued to have a great experience with us. We greatly appreciate your business and look forward to seeing you again next time.

February 02, 2020

Service center The guys in the service center greeted me as I was pulling in. Very friendly knowledgeable and professional. Awesome experience. I have and will conti More

by JBARONE731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese
Feb 03, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for sharing! We are thrilled to hear that you enjoyed your time with Heiser and our service department. Thank you for choosing Heiser and we hope to see you again soon. Happy driving!

January 29, 2020

Recall done quickly Was kept informed and the recall work was done quickly. I've always been treated in a friendly manner. Have bought quite a few vehicles from Heiser. More

by LASTLAPLOUNGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Jan 29, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 29, 2020

Excellent care of this customer. Thank you. In the future I will not be reviewing if my words would be fewer than 25 words. Sometimes I want to be concise and I can't do that in more than 25 wo More

by ENVIRON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Mike Catanese
Jan 30, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the 5-star review! We are happy to see that you've had a great experience with us and we hope to see you again soon. Thank you for choosing Heiser!

January 28, 2020

My advisor met me first thing. My car was serviced on a timely manor. Another pleasant experience. The waiting area was clean. The receptionist was friendly. More

by peter85020
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jan 29, 2020 -

Heiser Chevrolet responded

Dear Peter, Thank you for sharing! We are happy to hear that you had a pleasant experience with us. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

January 26, 2020

I'm treated so well at Heiser . I will always go there. I'm a chevy girl too. Love my equinox. I am never disappointed with Heiser and Chevy. More

by daaiken3
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Dan Gndat
Jan 27, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

January 25, 2020

great from an oil change to installing new tires i was treated great by Shawn Christian and Jason Clark. the service was above and beyond necessary More

by COLBURN.DICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Christian
Jan 27, 2020 -

Heiser Chevrolet responded

Dear Dick, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

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