Heiser Chevrolet - Service Center

I was not impressed. They told me I had an oil leak and that my warranty would cover any costs. Well when they looked there was no leak just spilled oil. A week later I went for an oil change and they said that my warranty would cover any costs. Well when they looked there was no leak just spilled oil. A week later I went for an oil change and they said my transmission oil needs to be changed. Now when they checked my vehicle that was part of the inspection I would assume? But long story short they still charged me a diagnostics charge and really didn’t give me any answers. I don’t feel that I should have had to pay the diagnostic test if they went looking for an oil leak. Also being a woman I came in with one problem and walked out with a list of more. Felt like they were trying to take advantage of the situation. More

Always a good experience with friendly service. They also communicate any other issues they noticed and/or maintenance that maybe needed. Car always comes back clean and ready to go. communicate any other issues they noticed and/or maintenance that maybe needed. Car always comes back clean and ready to go. More

I purchased two car from Heiser and the service was and still is great from my salesman Willy Lumley to my service advisor Mike Catanese were the reason I bought my second automobile still is great from my salesman Willy Lumley to my service advisor Mike Catanese were the reason I bought my second automobile More

Great staff with a very high experience Prices are Great staff with a very high experience Prices are wonderful can’t complain Very easy to schedule an appointment They get the job done in no tim Great staff with a very high experience Prices are wonderful can’t complain Very easy to schedule an appointment They get the job done in no time More

Shawn in the service department is top notch. Always honest with me and ready to help out with advice and keeping me updated with what's going on with my car while I wait. honest with me and ready to help out with advice and keeping me updated with what's going on with my car while I wait. More

A good experience. The problem was fixed in a timely fashion and everything that was being done was explained to me. The service department is one of the reasons I have The problem was fixed in a timely fashion and everything that was being done was explained to me. The service department is one of the reasons I have purchased several vehicles at Heiser over the years. More

The communication was horrible and I wasn’t happy with any of it but being in the industry I don’t want to screw anyone. any of it but being in the industry I don’t want to screw anyone. More

Quick service and great people. Will always come back to the dealer for service. Ever since I purchased the vehicle from here I have felt like they truly care about what they do for their customers! the dealer for service. Ever since I purchased the vehicle from here I have felt like they truly care about what they do for their customers! More

I would rate them higher but they guessed wrong regarding the problem with my left rear turn signal. I replaced it for $449.00 & it was still malfunctioning. the problem with my left rear turn signal. I replaced it for $449.00 & it was still malfunctioning. More

Always on time polite and courteous Advise of any problems. Advise of needed maintenance..advice of any change in amount due. Contacted insurance for air conditioner issues problems. Advise of needed maintenance..advice of any change in amount due. Contacted insurance for air conditioner issues More