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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,395 Reviews

1,395 Reviews of Heiser Chevrolet - Service Center

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May 20, 2021

Excellent job. Appointment was on time service was performed as expected. They performed a thorough inspection of my car. The price was more than fair More

by GOOBA001
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Shawn Christian
May 20, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you in the future. Happy driving!

May 20, 2021

Have having my vehicles serviced here for several years and the reason that I keep coming back is because the staff takes the time to listen and advise. Each time that car/cars are complete they are retur More

by blasecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Mike Catanese
May 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 19, 2021

They always make sure my car is taken care of and are there to answer all my questions. I know I can always count t on the service department. More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
May 20, 2021 -

Heiser Chevrolet responded

Dear Mel, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you in the future. Happy driving!

May 14, 2021

Sat there for an inspection I didnt want. Took way to long. Made an appointment but for what? My car wasnt even serviced right away. Sat 2 hours. More

by M.APRIL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
May 17, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

May 08, 2021

Every visit at Heiser is Pleasant and efficient. If my car needs something done they tell me. I am in and out of there with from an oil change within an hour. Very pleasant staff to work with . More

by LSTAATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
May 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 06, 2021

Mr Cantanese is always friendly. He is also very frank when it comes to the cost and deficiencies in my vehicles, which I appreciate greatly. More

by heatherhelwer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
May 06, 2021 -

Heiser Chevrolet responded

Dear Heather, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 06, 2021

I'm not going to sit and count my words, I was treated good at time of pulling in for service until I was done, I really like the repair behind the desk thT helped me, he's great, please inform him, he's More

by GLENISB60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
May 06, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 06, 2021

After having issues at my last visit days prior, he went over and above to make it right. We are very pleased and glad to do business here. Sometimes things happen in the service world and we get that. More

by GOETZ.SUSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
May 06, 2021 -

Heiser Chevrolet responded

Dear Susie, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 06, 2021

Thanks for the great recall service work your group provided. A special thank you to the team for providing a free ride to a nearby restaurant and pick me up when my "WASHED" SUV was ready. The entir More

by David.mouradian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
May 06, 2021 -

Heiser Chevrolet responded

Dear David, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 05, 2021

The people from sales to worker's were very nice sherry called ever day with updates they all were very nice i would take my car there again More

by pacalasherry19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry, Service Team, Shawn Christian
May 06, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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