1,395 Reviews of Heiser Chevrolet - Service Center
I went to get an oil change and they must have scheduled too many appointments for the amount of people working because what should have taken an hour almost took 2 hours too many appointments for the amount of people working because what should have taken an hour almost took 2 hours More
Mike in the service department really knows and helps what you need. Unfortunately there’s one I avoid cause not paying attention to what I say and I always have to repeat myself. Salespersons are great what you need. Unfortunately there’s one I avoid cause not paying attention to what I say and I always have to repeat myself. Salespersons are great considering we bought a few vehicles in our family and our neighbors too. More
Please be advised that I rated this location with a One Star due to the consistent lack of customer service and urgency that I encounter for majority of my visits. Although I take the time to schedule an a Star due to the consistent lack of customer service and urgency that I encounter for majority of my visits. Although I take the time to schedule an appointment, my vehicle is frequently treated as a “walk-in” and I’m often waiting over two hours for simple services and thus, having to cancel or reschedule important appointments due to the lack of urgency this location has for it’s customers. If given the opportunity, I would have chosen zero stars because this location is in a customer service industry and the key component; customer service, seems to be lacking when it pertains to not only myself but my vehicle as well. I am highly disappointed with this location with the exception of one service advisor. More
The service was fast and efficient. I never felt as if the service department was being dishonest or trying to sell or upsell anything extra to me. the service department was being dishonest or trying to sell or upsell anything extra to me. More
1st time here as I was referred to by a friend they did a fantastic job on my car, and definitely looking forward to having my car serviced in the furture fantastic job on my car, and definitely looking forward to having my car serviced in the furture More
The person who assisted me was very friendly and it didn't matter how many questions I asked him. He answered them all with knowledge and friendliness. didn't matter how many questions I asked him. He answered them all with knowledge and friendliness. More
Did a great job but left oil and grease smudges all over vehicle. Had to wash entire vehicle when I returned home. Didn't anticipate having to clean my vehicle after a simple service. Dealer usually takes c vehicle. Had to wash entire vehicle when I returned home. Didn't anticipate having to clean my vehicle after a simple service. Dealer usually takes care of it but not this time. More