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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,385 Reviews
Call Service Center (414) 327-2300

1,385 Reviews of Heiser Chevrolet - Service Center

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April 24, 2025

It was an horrific first time experience It was an horrific first time experience with the car having issues after 6 months of purchasing it. More

by diazsr.alberto
Recommend Dealer
No
Report | Print
Apr 25, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We're very sorry to hear this. We'd love the opportunity to hear more about your experience and clear up any issues if we can. If possible could you please reach out to us directly and let us know the best way to get in contact with you, someone will reach out. Matthew Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

April 21, 2025

Lucas did a great job checking me in for my 1st oil change. Seeing 👀 Lucas was polite and professional he was awarded a fresh donut 🍩. More

by mkkranski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Heiser Chevrolet responded

We are so glad to hear you had a positive experience with Lucas for your 1st oil change! We are greatly appreciative of your business and look forward to providing you with another 5 star experience.

April 21, 2025

O.o fifteen word minimum aye? This place was a great place yep that's it More

by andrewrobins1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Heiser Chevrolet responded

Dear Andrew, We are so glad to hear you had a positive experience at Heiser Chevrolet. Thank you for your business. We look forward to your next visit!

April 16, 2025

I came in for service and was treated as family. I had to wait for my car I was kept up to date and was not charged for unnecessary maintenance. It was a pleasure doing business with Heiser! More

by bjcleaners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Modrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad to hear you had a positive experience with us! Thank you for your business. We look forward to your next visit!

April 15, 2025

Friendly employees fast service on time ready when they told you it would be ready More

by lesie1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Heiser Chevrolet responded

We are so glad you had a positive experience at Heiser Chevrolet! Thank you for your business. We look forward to your next visit!

April 14, 2025

It takes too long for a scheduled oil change. Two hours is much too long More

by Pederson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Heiser Chevrolet responded

Dear Pederson, We are sorry to hear you experienced long wait times. Your feedback is very important to us and helps us improve. Thank you for your business. We look forward to making your next visit a 5 star experience. Matthew Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

April 10, 2025

Mt 2002 chevy silverado has 260,000 miles. I was treated with respect and my truck 😊 runs great !!! More

by Stroy1429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so happy to hear your service experience went well and that your truck runs great! Thank you for your business. We look forward to providing you with another 5 star experience at your next visit!

April 09, 2025

Luke was very helpful in getting everything done promptly and made scheduling a breeze as well. Would be happy to work with him again! More

by hannah.muri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Heiser Chevrolet responded

Dear Hannah, We are so glad that Luke and the team at Heiser Chevrolet were able to get everything done promptly and make scheduling a breeze! Thank you for your business. We look forward to your next visit!

April 09, 2025

It was fine. They took the car right away. I was on my way after a short time More

by revgm
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brister
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Apr 09, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are glad to hear you had a good experience at Heiser Chevrolet. Thank you for your business. We look forward to making your next visit a 5 star experience!

April 09, 2025

Lucas did an excellent job to quickly sort out my problem at short notice. Treated my car well and got me going quicker than his original estimate. More

by JCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you had a great experience at Heiser Chevrolet for service. Thank you for your business. We look forward to providing you with another 5 star experience!

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