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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,338 Reviews

1,338 Reviews of Heiser Chevrolet - Service Center

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January 31, 2025

Everything went fine he listen and he helped me out Also the finance manager was good he helped me out too More

by rawplum
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
January 31, 2025

Had absolutely no problems with the body shop ! Easy to communicate with, very friendly and very accommodating on getting our van repaired. Job was even done before the estimate. Because of the More

by Sue Beran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I can’t express my gratitude enough for how this whole repair experience went down. I would’ve done this sooner, but I’m still in a very difficult point right now with my husband being in the hospital wit More

by fran.kerrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever it was that brought the truck back to me and took the loaner back was great too!
January 31, 2025

Good, fair Good people fair prices clean bathrooms clean sitting area cold drinks, friendly place More

by Justinlbrady
Recommend Dealer
Yes
January 21, 2025

I came for a tire to be checked and they quoted me on a new tire we went back and forth cuz I got a better deal somewhere else on a tire and having it put on better Price than you guys wanted for 1 tire. A More

by Spielvogelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Leiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

January 18, 2025

My car was on and out great customer service. Thanks to the service team for their help More

by LILLIE_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2025

Very courteous and helpful. I will be back for future maintenance. thank you for everything! More

by Vooanamu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Leiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Jan 20, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2025

Jeff was very helpful, the reason I gave Heiser 4 stars is I question the new Techs ability to do the job, had some problems with how they rated my belts and hoses. More

by lereinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

January 16, 2025

Pricing was great for a dealership, speed of service was even better. My vehicle was done and ready when they said it would be. More

by FDGUYDON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 13, 2025

He did an excellent job keeping me updated on what was happening with my truck More

by SANDYDYKSTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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