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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,395 Reviews

1,395 Reviews of Heiser Chevrolet - Service Center

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May 14, 2025

The lug nut tool was not put back in my car and almost everything in the glove box was on the passenger side floor never had this problem before More

by Nanadiana50
Recommend Dealer
No
May 14, 2025

car wash seems to be broken evert time I bring my vehicles in for service. More

by bagab_7362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Heiser Chevrolet, as usual performed at a high standard. Always helpful and courteous throughout the whole service appointment. More

by FPGRAY442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business. We are very happy to hear you had a positive experience with us. We look forward to making your next visit another 5 star experience.

May 11, 2025

Friendly speedy service. Fixed my tire that had a nail in it and washed my car!' More

by JRUSSELL50
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
May 12, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We're so glad to hear this. Thank you for choosing Heiser. We look forward to providing you with another 5 star experience upon your return!

May 04, 2025

Heiser Chevrolet has been nothing but excellent Mary Ann and her entire staff have been amazing to work with! More

by jim@jstefldevelopment.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Heiser Chevrolet responded

Dear Jim, Thank you for the kind words. We thank you for your business and look forward to your next visit!

May 02, 2025

They are very professional whenever I come into the business for services. They always give me an estimated wait time for my vehicle, and it's never as long as they say it's going to be, which is great More

by bolden_latonya
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
May 02, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad to hear this. We always do our best to get customers in and out while also providing quality work. Your time is valuable to us and we thank you for choosing Heiser. We look forward to providing you with another 5 star experience at your next visit!

April 30, 2025

Regularly have tires swapped out twice a year. ..always prompt and polite I would definitely recommend More

by DQ2469
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brister
May 01, 2025 -

Heiser Chevrolet responded

Thank you for the 5 star review and your business at Heiser over the years! We appreciate you and look forward to providing you with another 5 star experience.

April 29, 2025

I was going up north, they were booked up needed it done the next day , so they squeezed me in also did an inspection of everything even changed my air filters I watched so I could do myself next time the o More

by johnbassett57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Heiser Chevrolet responded

Dear John, We are so glad we were able to squeeze you in for an appointment before your trip up north. Thank you for your business. We look forward to your next visit!

April 29, 2025

Everything was handled in a professional and timely manner. Communication about the process was great. I am very satisfied with the work More

by holszewski74
Recommend Dealer
Yes
Employees Worked With
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Arndt
May 01, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad to hear you are satisfied. Thank you for your business. We look forward to your next visit!

April 28, 2025

Said all the paperwork was ready twice when it was not. Total waste of time. More

by Erib1226
Recommend Dealer
No
Employees Worked With
Lucas England
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
Apr 29, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to write a review. We're very sorry to hear that your visit for service didn't go well. We never want customers to feel like their time was wasted. I have sent your feedback to the appropriate management. In the meantime, please feel free to reach out to our service manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com.

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